Notcutts
Notcutts is a family-owned garden centre business with Suffolk roots going back to 1897. Its website sells plants, garden furniture, tools, barbecues and pet supplies, and you can also shop in person at its garden centres. Online orders over £75 are delivered free, and click and collect is available.
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More ways to save at Notcutts
- Military discountNotcutts may honour military members with special discounts; active duty, veterans, and military families can verify eligibility through ID.me.
- Join Notcutts Garden Card10% off plants; exclusive offers and events
- Free delivery over £75Top your basket up past £75 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Notcutts
Plants and the garden
Hardy plants are picked by the company's Planteria specialists and come with a guarantee. Many are British-grown, and the composts are peat-reduced. For outdoor living there is garden furniture, barbecues and greenhouses, plus tools for everyday jobs. The website's How to guides help with planting and care.
Pets and wildlife
Pet food and wild bird supplies are stocked too, so you can add them to a garden order. Dogs on a lead are welcome in the centres, apart from Rivendell Garden Centre. The business says it works to cut waste, raise recycling and protect biodiversity.
Shopping with Notcutts
Free delivery applies to online orders over £75. Home delivery covers selected items only, so check each product page. Click and collect is a handy alternative. Customer Care is based in Woodbridge, Suffolk, and answers on weekdays from 9am to 5pm. The Privilege Club is a paid yearly membership with member benefits in store, online and in the restaurants. Gift cards are sold. Visa, Mastercard and American Express are accepted.
Sustainability at Notcutts
British-grown plants; peat-reduced composts
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Notcutts quick facts
| Free delivery | On orders over £75 |
|---|---|
| Delivery | Click and Collect available; home delivery on selected items |
| Returns | 5-year hardy plant guarantee |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express |
| Gift cards | Yes |
| Loyalty scheme | Notcutts Garden Card |
| Founded | 1897 |
| Headquarters | Woodbridge, Suffolk, United Kingdom |
| Stores | 16 |
Notcutts contact
- Website
- notcutts.co.uk
- Phone
- 0344 879 4166
- Hours
- Customer Care Team: Monday to Friday, 9 am to 5 pm (excluding bank holidays)
Notcutts FAQs
Are Notcutts plants guaranteed?
Hardy plants carry a guarantee. Check the terms on the website for how long the cover lasts and how to make a claim.
Can I collect my online order?
Yes, click and collect is available. Home delivery is offered on selected items, and orders over £75 qualify for free delivery.
Where is Notcutts based?
The business started in Suffolk in 1897, and its Customer Care team works from Woodbridge, Suffolk. It is still family-owned.
Is the Privilege Club free?
No, it has an annual fee. Members get benefits in store and online, restaurant extras, special promotions and expert advice, plus a physical card.
