Neptune
Neptune is a British furniture and homeware company founded in 1996 and based in Swindon, Wiltshire. It is best known for kitchens, both fitted and freestanding, but also furnishes dining rooms, bedrooms, living spaces and gardens. It also runs more than 30 shops in Britain and Europe alongside the website. Designs lean on natural materials and classic shapes.
4on sale332productsUpdated 21st October 2026
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- Join Trade ProgrammeExclusive discount when shopping online and in-store, previews of new collections, and specialist support for design professionals.
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About Neptune
Kitchens and more
Kitchen ranges include Chichester, Henley and Suffolk, with islands, dressers, larders and butcher's blocks. You can also buy the finishing pieces: sinks, taps, worktops, handles, knobs, lighting and paint. Beyond the kitchen there are dining tables and chairs, bedroom and living furniture, oak flooring and garden furniture. Smaller buys include vases, jugs, glassware and tableware.
Planning help
Free design consultations are offered, which helps when you are planning a whole kitchen. Design professionals can join the Neptune Trade Programme for discounts and specialist support. There are no general student, NHS or military discount schemes. When customers donate to Stump Up For Trees, Neptune matches the gift.
Read this before ordering
Anything made to order or painted to order cannot be changed, cancelled or returned. Check measurements and colours carefully before you commit. Shipping is calculated at checkout, and Neptune also delivers to France, Germany and Ireland. Neptune takes payment by Visa, Mastercard, American Express or PayPal. Customer service answers by phone and email seven days a week.
Sustainability at Neptune
Neptune supports environmental initiatives by matching customer donations to Stump Up For Trees, contributing to tree planting efforts.
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Neptune quick facts
| Delivery | Shipping costs are calculated at checkout. For made-to-order and painted-to-order designs, amendments, cancellations, or returns are not possible. Please refer to their full terms and conditions for comprehensive delivery information. |
|---|---|
| Returns | Made-to-order and painted-to-order designs are non-amendable, non-cancellable, and non-returnable. For other items, customers should consult Neptune's full terms and conditions for details on their returns process and eligibility. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | Trade Programme |
| Founded | 1996 |
| Headquarters | Swindon, Wiltshire, United Kingdom |
| Parent company | Neptune Holdco Limited |
| Stores | More than 30 stores in the UK and Europe |
Neptune contact
- Website
- neptune.com
- Phone
- 01793 934 011
- Hours
- Monday to Friday: 8 am - 6 pm; Saturday: 9 am - 5:30 pm; Sunday: 10 am - 4 pm
Neptune FAQs
Can I cancel a painted-to-order Neptune piece?
No. Pieces that are painted to order, or made to order, cannot be amended, cancelled or returned, so confirm every detail before you buy.
How is Neptune delivery priced?
Shipping costs are worked out at checkout for your order. Full delivery terms are set out in Neptune's terms and conditions.
Can I see Neptune furniture in person?
Yes. Neptune has more than 30 stores in the UK and Europe, and it offers free design consultations too.
When can I reach Neptune customer service?
Phone and email support runs Monday to Friday 8am to 6pm, Saturday 9am to 5.30pm and Sunday 10am to 4pm.
