Medicanimal
Medicanimal is a London-based online pet shop that has traded since 2007. It covers food, healthcare and accessories for dogs and cats, plus supplies for small animals, birds and farm animals. Its pharmacy side handles prescription veterinary medicines. It suits owners who want everyday food and prescription treatments from one place, delivered to the door.
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More ways to save at Medicanimal
- Student discountMedicanimal offers a student discount of 19% off.
- Join Repeat Order Discount programSave 5% on your first repeat order and receive a £5 voucher for use on future orders when you spend £39 or more.
- Free delivery over £29Top your basket up past £29 and delivery costs nothing.
- Price matchMedicanimal will match a lower price elsewhere.
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About Medicanimal
Food, treats and everyday kit
Dog and cat food comes in dry, wet and veterinary diet forms, with treats and chews alongside. Small pets, birds and farm animals have their own food sections. Beds, bowls, collars, grooming tools and car travel gear cover the practical side, with homes and cages for smaller animals.
Health and pharmacy
Healthcare is a big part of the shop. Dog and cat ranges cover fleas, ticks and mites, worming, dental care, digestion, ears and eyes, joints, skin and coat, and calming products. The shop holds registrations with both the Veterinary Medicines Directorate and the Royal Pharmaceutical Society. Prescriptions can be uploaded online, posted, or sent straight from your vet. A blog of expert-written articles offers guidance on nutrition and health.
Before you order
- Free delivery applies above a minimum order value, and next-day delivery is available.
- Unopened, non-prescription items can be returned within 14 days.
- Medicanimal offers price matching.
- Pay by Visa, Mastercard or PayPal.
- Students get a discount, and a repeat order scheme rewards regular buyers.
- Delivery is to UK addresses only.
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Medicanimal quick facts
| Free delivery | On orders over £29 |
|---|---|
| Delivery | Free delivery on orders over £29. Next day delivery available. |
| Returns | 14-day returns on unopened, non-prescription items. |
| Price match | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Repeat Order Discount program |
| Founded | 2007 |
| Headquarters | UK |
| Parent company | Fetch! Retail Limited |
| Stores | Online only |
Medicanimal contact
- Website
- medicanimal.com
- Phone
- 0333 014 3740
- help@medicanimal.com
- Hours
- Mon-Fri 8am-6pm, Sat 9am-1pm
Medicanimal FAQs
Can I buy my pet's prescription medicine from Medicanimal?
Yes. Send the prescription by uploading it, posting it or asking your vet to forward it. The shop holds registration with the Veterinary Medicines Directorate.
What can I return to Medicanimal?
Unopened items that are not prescription products can go back within 14 days. Prescription products fall outside that returns policy.
When is Medicanimal customer service open?
The team answers phone and email queries from 8am to 5pm Monday to Thursday, and from 8am to 4pm on Fridays.
Does Medicanimal price match?
Yes, Medicanimal operates a price match policy. Check the terms on its website before you ask for a match.
