London Box Office
London Box Office is a ticket agency for theatre in the capital, booked online at londonboxoffice.co.uk. It covers big West End musicals, plays, opera and ballet, plus comedy, circus, immersive shows and fringe venues. Every ticket arrives by email as an e-ticket. The site is run by a French company, SARL Best of Theatre of Ansac-sur-Vienne, trading as London Box Office.
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London Box Office offers2
Save up to 61% on selected theatre tickets
More ways to save at London Box Office
- Price matchLondon Box Office will match a lower price elsewhere.
About London Box Office
Shows you can book
Headline musicals include The Lion King and Les Miserables, next to plays such as National Theatre productions and new openings. For opera and dance, the agency sells seats for English National Ballet, English National Opera and the Royal Ballet and Opera. Venues include the Royal Opera House and the London Coliseum. Comedy, magic, circus, immersive productions and fringe theatre fill out the listings. Christmas shows, pantomimes and family productions appear too. Seating plans for most West End theatres let buyers pick exactly where to sit. The agency says reservations are confirmed live with the venue.
Before you book
- E-tickets land in the inbox once the booking is complete; print them or show them on a phone at the door.
- Buying Ticket Protection means the barcodes come through later, not at once.
- Lost tickets can be reissued as a duplicate set to collect at the box office on the day; ID may be asked for.
- Once confirmed, tickets are final: no swaps or refunds unless the show itself is called off.
- With Ticket Protection, cancelling up to 24 hours before curtain-up gives a credit for the whole order, less the protection fee. That credit has no cash value.
- Complaints are only accepted up to 14 days after the performance.
Who sells the tickets
Behind the site is SARL Best of Theatre, a company in Ansac-sur-Vienne, France, which trades as London Box Office. The agency says it works to STAR (Society of Ticket Agents and Retailers) rules. STAR shows it in its directory as an affiliate, linked to Best of Theatre. Its terms include a price match. Claim a lower price within 48 hours of buying, and the difference is refunded within the following calendar month.
London Box Office FAQs
Who actually runs London Box Office?
SARL Best of Theatre, a French company in Ansac-sur-Vienne, according to the privacy page. That company trades as London Box Office, and the STAR directory also links the two names.
Can buyers pick their own seats on London Box Office?
Yes, for most West End theatres. Interactive seating plans show the auditorium so buyers can choose where to sit. Each booking is checked against the venue as it is made, the agency says.
What happens if a London Box Office show is cancelled?
Then the tickets can be refunded. Otherwise, confirmed bookings are final unless Ticket Protection was bought. That allows cancelling up to 24 hours before the start for a credit, minus the protection fee.
How can London Box Office tickets be paid for?
By card: Visa, Mastercard, Delta and American Express are shown. Prices include any VAT, and the face value is listed separately from any dispatch or handling charge.
How fast does London Box Office answer queries?
The customer service team works seven days a week and aims to reply within 48 hours. Messages go through the contact form on the website.