Laundryheap
Laundryheap is a London-based laundry and dry cleaning service, founded in 2014, that you book through an app or website. A driver collects your bag, local cleaning partners wash, dry clean or iron the items, and everything comes back to you, with a 24-hour turnaround available. Collection and delivery are free.
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More ways to save at Laundryheap
- Student discountStudents can receive a 7% discount on their services using the code STDNT7. This discount does not require verification through providers like Student Beans or UNiDAYS, although Student Beans also lists a 7% student discount for Laundryheap.
- NHS discountLaundryheap provides a 20% discount for NHS and healthcare workers through Blue Light Discounts.
- Military discountMilitary and armed forces personnel are eligible for discounts via the Blue Light Card.
- Join Laundryheap+ and Laundryheap+ Pro, Refer a FriendRefer a Friend: referred friend receives 15% off first order, referrer earns £15 in Laundryheap wallet credit. Laundryheap+: £2.99 per month, waives service fee, with option to share. Laundryheap+ Pro: £7.99 per month, includes all Laundryheap+ benefits plus an additional 10% of order value returned as wallet credit.
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About Laundryheap
Services
Laundryheap handles everyday washing, dry cleaning for delicate or formal clothes, and ironing. Bulky items such as bedding are also accepted. The work is done by trusted local cleaning facilities, and you can follow each order's progress in the app.
Where it works
The service runs in London and other major UK cities. Book a collection slot, bag up your clothes and hand them over; the cleaning happens out of sight until the delivery arrives.
Costs, guarantees and memberships
Pick-up and drop-off cost nothing. If you're not satisfied with the cleaning, the quality guarantee means you can contact Laundryheap about it. Regular users can join Laundryheap+ or Laundryheap+ Pro, subscriptions that remove service fees and add wallet credit. There's a refer-a-friend scheme, plus discounts for students, NHS and healthcare staff and the military. Support runs around the clock by live chat and email. On sustainability, Laundryheap uses eco-friendly detergents, solar energy and electric-assisted vehicles. Visa, Mastercard, PayPal and Apple Pay are accepted. It suits busy professionals, students and families who would rather hand over the laundry pile.
Sustainability at Laundryheap
Laundryheap is committed to sustainability, focusing on operational water sustainability by eliminating excessive hot water use, utilising environmentally friendly detergents, incorporating solar energy, and investing £2.5 Million into Electric Assisted Vehicles (EAVs) for more sustainable operations. They also partner with facilities using high-speed extraction machines and circular water use approaches.
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Laundryheap quick facts
| Delivery | <p>Free collection and delivery. 24-hour turnaround available.</p> |
|---|---|
| Returns | <p>Quality guarantee - contact us if not satisfied with cleaning.</p> |
| Payment methods | Visa, Mastercard, PayPal, Apple Pay |
| Loyalty scheme | Laundryheap+ and Laundryheap+ Pro, Refer a Friend |
| Founded | 2014 |
| Headquarters | London, UK |
| Stores | App-based service |
Laundryheap contact
- Website
- laundryheap.co.uk
- help@laundryheap.com
- Hours
- 24/7 via live chat and email support
Laundryheap FAQs
Is Laundryheap available outside London?
Laundryheap operates in London and in other major UK cities. Coverage beyond those areas isn't listed, so check availability in the app.
How quickly do clothes come back?
A 24-hour turnaround is available, with free collection and delivery included, and you can track progress in the app.
What do Laundryheap+ and Laundryheap+ Pro include?
Both are subscriptions for frequent users. They waive service fees and add wallet credit to spend on future orders.
What if I'm not happy with the cleaning?
Laundryheap offers a quality guarantee, so contact the team if the results aren't right. Support is available 24/7 by live chat and email.
