Jo Loves
Jo Loves is a London fragrance house, founded in 2011, that sells perfumes, candles, diffusers and bath and body products. Its scents pair unexpected notes, and many pieces are bought as gifts. A flagship shop sits on Elizabeth Street in Belgravia. Online, standard UK delivery is free once a basket passes £70.
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More ways to save at Jo Loves
- Student discountStudent discount available on smaller-sized products
- NHS discountNHS discount available through Blue Light Card — up to 25% off
- Military discountMilitary discount available through Blue Light Card
- Join Scent Artist ClubEarn 1 Red Dot per £1 spent across four tiers (Scent Explorer, Adventurer, Pioneer, Artist). Earn bonus dots for Instagram follows, referrals and large orders. Redeem for priority access to launches, exclusive offers and birthday gifts.
- Free delivery over £70Top your basket up past £70 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About Jo Loves
Scents for skin and home
The perfume range is the heart of the shop, with blends running from fresh and bright to warm and rich. The same scents carry over into candles and refillable diffusers, so a favourite fragrance can fill a room too. Lotions and washes round out the bath and body line.
Delivery options and costs
Standard UK delivery is free above £70 and takes two to five business days. Below that threshold, it costs £5.95. Next working day delivery is £7.95, and Saturday delivery is £25. DPD carries UK parcels with zero-carbon delivery, while international orders travel with UPS. For a return, contact customer service first; items need to come back in their original condition.
Extras worth knowing
Gift wrapping can be added at checkout, and gift cards are sold. The Scent Artist Club loyalty scheme gives one Red Dot per £1 spent, across four tiers. Students can get a discount on smaller-sized products, and NHS and emergency workers can use Blue Light Card. Delivery boxes are fully recyclable and inner packaging is biodegradable. Cards accepted include Visa, Mastercard, American Express, Discover and Maestro.
Sustainability at Jo Loves
All delivery boxes and cartons are 100% recyclable. Internal packaging is fully biodegradable. DPD deliveries are zero carbon. Ribbons transitioning to 100% recycled ocean-collected plastic. Fragrance diffusers are fully reusable with refill options.
Jo Loves quick facts
| Free delivery | On orders over £70 |
|---|---|
| Delivery | Free UK standard delivery on orders over £70 (2-5 business days). Orders under £70: £5.95. Next working day: £7.95. Saturday delivery: £25. DPD deliveries are zero carbon. Ships internationally via UPS. |
| Returns | Contact customer service for returns information. Items should be returned in their original condition. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, Discover, Maestro |
| Gift cards | Yes |
| Loyalty scheme | Scent Artist Club |
| Founded | 2011 |
| Headquarters | London, UK |
| Stores | 1 flagship store |
Jo Loves contact
- Website
- joloves.com
- Phone
- +44 20 7730 6091
- advice@joloves.com
- Hours
- Monday to Friday, 9:30am-5:30pm GMT
Jo Loves FAQs
How much is Jo Loves delivery on smaller orders?
Standard UK delivery costs £5.95 on orders below £70 and takes two to five business days. Next working day delivery costs £7.95, and Saturday delivery is £25.
Where can I try Jo Loves scents in person?
The flagship store is at 42 Elizabeth Street in Belgravia, London. It also runs Fragrance Tapas workshops for visitors who want to explore the range.
Does Jo Loves deliver outside the UK?
Yes. International orders are shipped with UPS. Within the UK, parcels go by DPD, whose deliveries are zero carbon.
Is gift wrapping available at Jo Loves?
Yes. Gift wrapping can be chosen at checkout, and the brand also sells gift cards for anyone who would rather let the recipient choose.