JCB Tools
JCB Tools sells JCB-branded power tools, generators and garden machinery to UK buyers. The products carry the JCB name under licence and are distributed here by Genpower Ltd from Pembroke Dock in Pembrokeshire. The wider JCB business dates back to 1945. The range suits tradespeople and serious DIYers, along with anyone who has a large garden to manage.
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JCB Tools offers
Still live, but they've been running a while.
About JCB Tools
Tools and machines
Power tools cover drills, angle grinders and saws, and the newer Pro Power Tools range spent two years in development. Generators are a big part of the line-up, including petrol models. Garden kit includes lawnmowers, woodchippers and pressure washers in electric and petrol versions. For workshops and sites there are diesel space heaters and petrol engines. The official website also sells spare parts and accessories.
Delivery and returns
Standard UK delivery takes 3 to 5 working days, with express on selected items. Large equipment may need its own delivery arrangement, and orders above a qualifying threshold go free. Unused items in original packaging can be returned within 30 days. Ask customer service for a return authorisation before posting anything back. Faulty items are handled under the manufacturer's warranty, which varies by product, so keep your receipt and register the tool.
Paying and support
Visa, Mastercard, American Express and PayPal are accepted. Customer service is open Monday to Friday, 9am to 5pm, for product questions and technical help.
Sustainability at JCB Tools
JCB Tools inherits the parent brand's commitment to quality and durability, creating products designed for long-term use rather than disposal. The focus on robust construction helps reduce waste by ensuring tools withstand professional demands.
JCB Tools quick facts
| Free delivery | On orders over £75 |
|---|---|
| Delivery | Standard UK delivery takes 3-5 working days. Express delivery available on selected items. Large equipment may have specific delivery arrangements. Free delivery over the qualifying threshold. |
| Returns | 30-day return policy for unused items in original packaging. Faulty items covered under manufacturer warranty. Contact customer service for return authorisation before sending items back. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | The JCB Group Loyalty Card |
| Founded | 1945 |
| Headquarters | Rocester, Staffordshire, UK (JCB); Pembroke Dock, Wales (Genpower) |
| Parent company | JCB (licensed to Genpower Ltd) |
| Stores | 0 |
JCB Tools contact
- Website
- jcb-tools.co.uk
- Phone
- 01onal 646 886653
- sales@genpower.co.uk
- Hours
- Monday to Friday, 8:30am - 5pm GMT
JCB Tools FAQs
Who distributes JCB Tools in the UK?
Genpower Ltd is the licensed importer. It runs the UK operation from Pembroke Dock in Pembrokeshire, while the tools carry the JCB brand under licence.
How long does JCB Tools delivery take?
Standard delivery in the UK takes 3 to 5 working days. Express is available on selected items, and large machines may have special arrangements.
Can I send back a tool I haven't used?
Yes, within 30 days, if it's unused and in its original packaging. Contact customer service for authorisation before you return it.
Can I buy spare parts from JCB Tools?
Yes. The official website stocks spare parts and accessories alongside the full range of tools and machinery.
