Healthexpress
Healthexpress is a London-based online doctor and pharmacy that has operated since 2002. You fill in a medical questionnaire, a doctor reviews it, and the prescribed treatment is dispensed by its registered pharmacy. Its doctors are on the GMC register, and the service is regulated by the CQC and the MHRA. Delivery is next day, free and in plain packaging.
About Healthexpress
What it treats
The service covers common, often sensitive conditions. The main areas are erection problems, weight loss, and STI testing and treatment. In total, its doctors can prescribe more than 100 different treatments. All medicines are dispensed by the company's own registered pharmacy.
How ordering works
There are three steps: complete the online consultation, choose a treatment once it is approved, then wait for delivery. Prices include the prescription and next-day delivery, so there are no extra fees to add at the end. Orders placed before 4pm are dispatched the same day.
Because these are prescription medicines, returns are not accepted unless there has been a dispensing error. Check your order carefully before confirming.
Support and payment
A UK customer service team answers live chat, email and phone, Monday to Friday, 8am to 5pm. Visa, Mastercard and American Express are accepted. Students can claim a discount. Shopperazzi lists Healthexpress treatments and delivery details so you can compare online pharmacies.
Healthexpress quick facts
| Delivery | <p>Free next-day delivery on all orders. Discreet packaging. Same-day dispatch before 4pm.</p> |
|---|---|
| Returns | <p>Due to prescription medications, returns not accepted unless dispensing error.</p> |
| Payment methods | Visa, Mastercard, American Express |
| Founded | 2002 |
| Headquarters | London, UK |
| Parent company | Hexpress Healthcare Ltd |
| Stores | Online only |
Healthexpress contact
- Website
- healthexpress.co.uk
- Phone
- 0203 322 9966
- Hours
- Monday to Friday, 08:00-17:00
Shop Healthexpress by category
Where Healthexpress sits on Shopperazzi, with the other shops in each.
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Healthexpress FAQs
Is Healthexpress a regulated pharmacy?
Yes. It is registered with the CQC and the MHRA, and the doctors who prescribe through it are registered with the GMC.
When will my Healthexpress medication arrive?
Delivery is next day and free on every order. Orders placed before 4pm are sent out the same day, in discreet, unmarked packaging.
Can I return medication I no longer need?
No. Prescription medicines cannot be returned unless Healthexpress made a dispensing error, so review the treatment and dose before you pay.
Who reviews my consultation answers?
A doctor from the Healthexpress medical team checks your questionnaire before any prescription is issued and the order is approved.
