The Body Shop
The Body Shop was founded by Anita Roddick in 1976 and is still one of the best-known British beauty names. It makes its own skincare, body care, haircare, makeup and fragrance, all vegan and cruelty-free. Ingredients such as shea, hemp, tea tree and vitamin E run through the ranges. You can buy online, in its high-street stores, or order online and collect.
Popular at The Body Shop
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On sale at The Body Shop
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About The Body Shop
Ranges worth knowing
On the body care side, expect scrubs, shower gels, hand creams and body butters. Facial skincare covers cleansers, toners, moisturisers, serums and masks for oily, dry, sensitive and normal skin. Haircare includes the Ginger Anti-Dandruff shampoo, and there is makeup and fragrance as well. Many products also make easy gifts.
The ethics side
The company has opposed animal testing since 1989 and holds Leaping Bunny certification. It is also B Corp certified. Through community fair trade it aims to source ingredients ethically and share the benefit with local communities. Many stores have refill stations plus a recycling scheme for empties.
Shopping with The Body Shop
Free UK delivery applies once you pass a minimum spend, so check the current threshold in your basket. Click and Collect is available, and the brand ships internationally. Unused products can be returned within 28 days. Visa, Mastercard, American Express, PayPal and Klarna are accepted, and gift cards are available. Students get a discount with valid ID through UNiDAYS or Student Beans. Blue Light Card holders, such as NHS and emergency services staff, have their own scheme. The Love Your Body Club loyalty scheme adds points and birthday treats.
Sustainability at The Body Shop
B Corp certified, committed to refill stations, recycling scheme and sustainable sourcing.
The Body Shop quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | Free UK delivery on orders over £30. Click & Collect available. |
| Returns | 28-day returns on unused products. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, American Express, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Love Your Body Club |
| Founded | 1976 |
| Headquarters | London, UK |
| Parent company | Aurelius Group |
| Stores | 200+ |
The Body Shop contact
- Website
- thebodyshop.com
- Phone
- 0800 092 9090
- Hours
- Mon-Fri 9am-5pm
The Body Shop FAQs
Is everything at The Body Shop vegan?
Yes. The products are vegan and cruelty-free. Its opposition to animal testing dates back to 1989, and it carries Leaping Bunny certification.
Can I order online and pick up in a store?
Yes. Click and Collect is offered. You order on the website and pick up from a store instead of waiting in for a courier.
What is the returns window?
You have 28 days to send back a product, provided it is unused, which gives time to change your mind about a gift.
Can I refill my empties?
Yes, in many branches. Lots of stores have refill stations for popular lines, and a recycling scheme takes back used packaging.
