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Fix-a-Floor

Fix-a-Floor

Fix-a-Floor sells an extra-strength adhesive that re-bonds loose or hollow tiles and quietens creaky wooden floors without lifting them. It works on marble, porcelain and stone. The business was set up in 2012, launched in the UK in 2014 and is run from Shirley, Solihull, by Electrics Warehouse Ltd. It is pitched at DIY homeowners as well as trades.

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About Fix-a-Floor

Picking a format

Every product contains the same adhesive; only the applicator changes. The 300ml bottle fits a standard caulking gun and comes with adjustable tips. The 60ml syringe kit is for narrow grout lines and precise work. Bigger jobs can use a 3.8 litre tub. The shop also carries Red Devil sealants and heavy-duty adhesives.

Delivery and returns at a glance

Standard UK shipping is free on orders over £10. Order before noon and it normally goes out the same day. Standard parcels usually take two to three working days, but allow three to five. Express next working day delivery covers mainland UK orders placed before 12pm, and international shipping is available. Unwanted items bought online can be cancelled within 14 days. Faults, wrong items and damage have tighter windows, as short as 72 hours, so check parcels on arrival.

Help with a repair

The website includes a how-to guide and FAQs on suitability and application. Phone lines on 0121 270 8883 are open from 10:00 to 17:30. Emails to [email protected] get a reply within 24 hours, the team aims. Visa, Mastercard and PayPal are accepted.

Fix-a-Floor quick facts

Free deliveryOn all orders
DeliveryUK delivery available. Fast shipping.
ReturnsReturns accepted within 14 days for unused products.
International shippingYes
Payment methodsVisa, Mastercard, PayPal
Founded2012
HeadquartersUnited Kingdom
Parent companyElectrics Warehouse Ltd
StoresSold through retailers across the UK and in over 3

Fix-a-Floor FAQs

Will Fix-a-Floor work on a creaky wooden floor?

Yes. Besides loose marble, porcelain and stone tiles, the adhesive is designed to bond creaky wooden floors back down, without taking up the existing flooring.

Which Fix-a-Floor size should I buy?

The adhesive is identical in every pack. Choose the 300ml bottle for a caulking gun, the 60ml syringe for thin grout lines, or the 3.8 litre tub for large areas.

How soon will my Fix-a-Floor order be dispatched?

Orders placed before 12 noon are normally sent the same day. Standard delivery usually takes two to three working days, and next working day express is available on the mainland.

What if my order arrives damaged?

Ring the customer services team on 0121 270 8883 promptly. Damage must be reported within 72 hours and incorrect items within three days.

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