Fenwick
Fenwick is a family-owned British department store group, founded in 1882 and still run from Newcastle upon Tyne. It has eight stores, including its Newcastle home and a branch on Bond Street in London. Online it sells designer fashion for men and women, beauty and fragrance, homeware and gifts.
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What's in store
Fashion covers designer clothing, shoes and accessories, with a dedicated denim edit for jeans. The beauty side brings skincare, make-up and fragrance from leading brands. Home pieces and gifts round out the range, useful for birthdays and occasions such as Mother's Day.
Delivery, collection and returns
Standard UK delivery is free, and express is available when timing matters. Orders can also be collected from any Fenwick store. Returns are free within 28 days, as long as items are unworn with tags still on. Fenwick ships overseas as well.
Good to know
The MyFenwick loyalty scheme is free to join and tiered. Members earn points as they shop, and beauty buys earn triple. There are also invitations to members-only events, priority booking and a birthday reward. Students get a discount through UNiDAYS, and NHS staff through Blue Light Card. Gift cards are sold, and payment covers Visa, Mastercard, American Express, PayPal and Apple Pay. Shopperazzi lists Fenwick's current products and delivery terms on this page.
Sustainability at Fenwick
Fenwick is committed to sustainable practices including responsible sourcing and reducing environmental impact.
Fenwick quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free standard UK delivery. Express delivery available. Click & Collect at all Fenwick stores. |
| Returns | Free returns within 28 days. Items must be unworn with tags attached. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Gift cards | Yes |
| Loyalty scheme | Fenwick Rewards |
| Founded | 1882 |
| Headquarters | Newcastle upon Tyne |
| Parent company | Fenwick Ltd (Family-owned) |
| Stores | 8 UK stores |
Fenwick contact
- Website
- fenwick.co.uk
- Phone
- 0191 232 5100
- Hours
- Monday-Saturday 10am-6pm
Fenwick FAQs
Can I collect a Fenwick online order in store?
Yes. Click & Collect is available at every Fenwick store, as an alternative to free standard home delivery.
How long do I have to return a Fenwick purchase?
Returns are free within 28 days. Items must be unworn with their tags still attached.
Where are Fenwick's stores?
Fenwick has eight UK stores, including Newcastle upon Tyne, where the business is based, and Bond Street in London.
What does MyFenwick give members?
MyFenwick is a free, tiered loyalty scheme. Members earn points, get triple points on beauty, and receive access to members-only events, priority booking, beauty samples and birthday rewards.












