Charlotte Tilbury
Charlotte Tilbury is a British beauty brand set up in 2013 by the make-up artist of the same name. It sells make-up, skincare and fragrance, and Pillow Talk lipstick and Charlotte's Magic Cream are among its best-known products. Shoppers who like a polished, glamorous finish from products designed to be easy to apply will feel at home here.
Our pick at Charlotte Tilbury
10% off when you build your own beauty kit
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
Charlotte Tilbury offers1
More ways to save at Charlotte Tilbury
- Student discount10-15% student discount through UNiDAYS or Student Beans. Also offers 15% off plus a free gift. Pro Programme available for makeup students with 30% off.
- NHS discount20% off full-priced items including new collections. Verify via Blue Light Card, NHS Staff Benefits or Health Service Discounts.
- Military discountCharlotte Tilbury offers discounts for military and armed forces members via Blue Light Card.
- Join Charlotte's Magic ClubJoin for free to earn points on purchases, receive birthday gifts, early access to launches, and exclusive member events. Higher tiers unlock additional benefits.
- Free delivery
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Charlotte Tilbury
The make-up bag
Complexion products include foundations, concealers and the Airbrush Flawless Setting Spray. Pillow Talk is the signature shade, found in lipsticks and lip liners. Eyeshadow palettes, mascaras and blush round out the range.
Skincare and scent
Charlotte's Magic Cream is the hero moisturiser, backed by serums, cleansers, hydrating tints and dark spot correctors. A line of fragrances sits alongside. Refillable products, recyclable packaging and FSC-certified materials feature in the brand's approach to sustainability, and it holds Leaping Bunny certification.
Getting your order
Standard UK delivery is complimentary, and next-day delivery is offered. Orders placed before 2pm are dispatched the same day. Express Click & Collect is available, and the brand also ships internationally. Unused products in their original packaging can be returned free within 28 days for a full refund. You register the return online and receive a label or QR code. Payment options include Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna, and gift cards are sold. Students can verify through UNiDAYS or Student Beans for a discount. Stores and counters offer free consultations if you want to try before buying.
Sustainability at Charlotte Tilbury
Charlotte Tilbury is committed to sustainability through recyclable packaging, refillable products, and responsible sourcing. The brand has removed excess packaging and uses FSC-certified materials where possible.
Charlotte Tilbury quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Complimentary standard delivery. Next day delivery available. Orders placed before 2pm dispatched same day. |
| Returns | Free returns within 28 days. Products must be unused in original packaging for full refund. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Charlotte's Magic Club |
| Founded | 2013 |
| Headquarters | London, England |
| Parent company | Puig |
| Stores | 15+ UK stores + counters |
Charlotte Tilbury contact
- Website
- charlottetilbury.com
- Phone
- 0808 281 2514
- Hours
- Monday-Friday 9am-6pm, Saturday 10am-4pm
Charlotte Tilbury FAQs
How quickly will my Charlotte Tilbury order ship?
Orders placed before 2pm are dispatched the same day. Standard delivery is complimentary, and next-day delivery is available if you need it sooner.
How do I send back a Charlotte Tilbury order?
Register the return online to get a shipping label or QR code. Returns are free within 28 days, and products must be unused in their original packaging.
Is there a scheme for make-up students?
Yes. The Pro Programme is aimed at make-up students, and other students can verify through UNiDAYS or Student Beans for a discount.
Can I pay with Klarna at Charlotte Tilbury?
Yes. Klarna is accepted, along with Visa, Mastercard, American Express, PayPal and Apple Pay. Gift cards are also sold.
