Etihad Airways
Etihad Airways is the United Arab Emirates' national airline, flying from its Abu Dhabi hub since 2003. UK travellers can book flights on etihad.com, with onward connections across Asia, Australia and Africa. Counting cargo routes, the network reaches more than 120 destinations. The same site handles hotels and car hire, so a whole trip can be planned in one place.
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More ways to save at Etihad Airways
- Student discountEtihad Airways offers student discounts. Full details can be found on their official website.
- NHS discountEtihad Airways offers discounts for NHS and Blue Light workers, including up to 20% off flights and hotels with voucher code GO20, or 10% off with FLIGHT10.
- Military discountEtihad Airways offers up to 15% off flights for members of the Ministry of Defence & UAE Armed Forces. US military members may also find potential benefits and savings when booking via phone.
- Join Etihad GuestEarn miles on flights and partners, tier status benefits, lounge access, upgrades, and redeem miles for flights, upgrades, and experiences.
- Gift cardsAvailable if you're buying for someone else.
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About Etihad Airways
Cabins and routes
Etihad has three cabin classes. Economy is the everyday choice, Business adds space, dining and dedicated service, and First has private suites. Popular long-haul destinations reached via Abu Dhabi include Sydney, Bangkok, Mumbai and Johannesburg.
If your plans change
Bookings made at least seven days before departure can be cancelled free within 24 hours. After that, fees depend on the fare type, and non-refundable fares can be converted into travel credit. Refund requests go through etihad.com/manage and can take up to 45 business days. If a travel agent made the booking, contact the agent instead.
Before you fly
E-tickets arrive by email as soon as you book, and mobile boarding passes are available. Baggage allowances vary by fare and destination, so check your booking confirmation. Fares can be paid with Visa, Mastercard, American Express or PayPal, and Etihad sells gift cards. Etihad Guest members earn miles on flights and with partners, and higher tiers unlock lounge access. Students and NHS or Blue Light workers can find dedicated discounts on the Etihad website.
Sustainability at Etihad Airways
Etihad is committed to net-zero carbon emissions by 2050, investing in sustainable aviation fuels, modern fuel-efficient aircraft, and carbon offset programmes.
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Etihad Airways quick facts
| Delivery | E-tickets delivered instantly via email. Mobile boarding passes available. |
|---|---|
| Returns | 24-hour free cancellation for bookings made 7+ days before departure. Refund policies vary by fare type. Non-refundable fares can be converted to travel credit. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Etihad Guest |
| Founded | 2003 |
| Headquarters | Abu Dhabi, UAE |
| Parent company | Etihad Aviation Group |
| Stores | N/A |
Etihad Airways contact
- Website
- etihad.com
- Phone
- +44 345 608 1225
- Hours
- 24/7
Etihad Airways FAQs
When will I receive my Etihad e-ticket?
Straight away. Etihad emails e-tickets as soon as a booking is confirmed, and mobile boarding passes are available for the journey itself.
Which cabin classes can I book with Etihad?
Etihad flies Economy, Business and First. First Class has private suites, while Business gives extra room, gourmet meals and attentive service.
Can I book a hotel or hire car through Etihad?
Yes. Alongside flights, etihad.com lets you arrange hotels and car hire, so accommodation and transport can be booked with the flight.
How can I pay for Etihad flights?
Etihad accepts Visa, Mastercard, American Express and PayPal. Gift cards are also available if you're buying travel for someone else.
What is Etihad doing about its carbon emissions?
Etihad has committed to net-zero carbon emissions by 2050. It is investing in sustainable aviation fuels and fuel-efficient aircraft, and runs carbon offset programmes.
