Elemis
Elemis is a London-based skincare house, founded in 1989 and now owned by L'Occitane International. Its UK site sells the full face, body and men's lines, from the Pro-Collagen range to resurfacing pads and body oils. It suits shoppers who want spa-brand skincare bought direct from the maker, with gift cards and plenty of ways to pay.
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About Elemis
The ranges worth knowing
Pro-Collagen is the brand's flagship anti-ageing line, with marine collagen among its key ingredients. Around it sit cleansers, toners, serums, masks and moisturisers, plus resurfacing products for smoother skin. Body care covers oils, scrubs and lotions, and there is a separate line made for men. Many formulas leave out parabens, mineral oils and artificial colours.
Ethics and spa roots
Elemis started out with aromatherapy and professional spa treatments, and its facials still run in spas around the world. The brand holds Leaping Bunny certification and does not sell in mainland China. Its sustainability work centres on how ingredients are sourced and on lower-impact packaging.
Ordering from the UK site
Standard delivery takes three to five working days and becomes free once an order passes £50. Unused products in their original packaging can be returned within 30 days. Checkout takes Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna. Students can claim a discount through partner verification platforms, and gift cards can be bought too. Orders can also be sent abroad.
Sustainability at Elemis
Committed to sustainability through responsible ingredient sourcing and eco-friendly packaging initiatives.
Elemis quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free delivery on orders over £50. Standard delivery 3-5 working days. |
| Returns | Returns accepted within 30 days. Items must be unused in original packaging. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Elemis Rewards |
| Founded | 1989 |
| Headquarters | London, UK |
| Parent company | L'Occitane International |
| Stores | 3 |
Elemis contact
- Website
- uk.elemis.com
- Phone
- 0117 316 1888
- hello@elemis.com
- Hours
- Monday-Friday 9am-5pm
Elemis FAQs
Is Elemis tested on animals?
No. Elemis carries Leaping Bunny certification and keeps its products out of mainland China, where animal testing can be required.
How much does Elemis charge for delivery?
Orders over £50 travel free on standard delivery, which takes three to five working days. Smaller orders carry a delivery fee.
Can I return Elemis products?
Yes. Unused items that are still in their original packaging can be sent back within 30 days of purchase.
Who owns Elemis?
Elemis is a British brand headquartered in London. It was founded in 1989 and is now part of L'Occitane International.
Can I spread the cost of an Elemis order?
Klarna is one of the checkout options, alongside Visa, Mastercard, American Express, PayPal and Apple Pay.
