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Neal's Yard Remedies
Neal's Yard Remedies is a family-owned British brand making natural and organic skincare, bath and body products and wellbeing items. It has traded since 1981, is based in Dorset and holds B Corp certification. Every product is certified cruelty-free, and more than 100 carry Soil Association organic certification. Shoppers can buy online or visit one of its 30-plus shops.
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More ways to save at Neal's Yard Remedies
- Student discount15% student discount with valid student ID.
- NHS discountNeal's Yard Remedies offers an NHS discount code through third-party providers like Blue Light Discounts.
- Military discountNeal's Yard Remedies offers a military discount code through third-party providers like Blue Light Discounts.
- Join Loyalty ProgrammeEarn points on purchases, exclusive offers and birthday rewards.
- Free delivery over £40Top your basket up past £40 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Neal's Yard Remedies
Skincare first, then the rest
Face care is the core of the range. The Frankincense Intense collection targets signs of ageing, while Wild Rose products focus on nourishing drier skin. Cleansers, moisturisers, serums and facial oils sit alongside options for sensitive, oily or dull complexions. Away from the face, there are bath and body products, aromatherapy and a Mother & Baby line made with gentle ingredients. In the gifts section, shoppers can build their own set or pick a ready-made one.
Who it suits
Anyone who reads ingredient lists closely will find plenty here. The company is carbon neutral and committed to ethical sourcing and sustainable packaging. It suits buyers who want certified organic products rather than vague natural claims. Students with a valid ID can get a student discount, and NHS staff and military personnel have their own schemes. Regular buyers can join NYRewards and collect points on purchases.
Ordering and returns
UK delivery is free once an order passes £40, and standard parcels take three to five working days. Click and collect is available, and the shop also ships abroad. Returns are accepted within 28 days if items are unused and still in their original packaging. Payment options include Visa, Mastercard, American Express, PayPal and Klarna, and gift cards are sold too.
Sustainability at Neal's Yard Remedies
Carbon neutral, B Corp certified, committed to ethical sourcing and sustainable packaging.
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Neal's Yard Remedies quick facts
| Free delivery | On orders over £40 |
|---|---|
| Delivery | Free UK delivery on orders over £40. Standard delivery 3-5 working days. |
| Returns | 28-day returns on unused items in original packaging. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, American Express, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Loyalty Programme |
| Founded | 1981 |
| Headquarters | Dorset, UK |
| Parent company | Peter, Barnabas, and Anabel Kindersley |
| Stores | 30+ |
Neal's Yard Remedies contact
- Website
- nealsyardremedies.com
- Phone
- 01747 834 600
- Hours
- Mon-Fri 9am-5pm
Neal's Yard Remedies FAQs
Where is Neal's Yard Remedies based?
The company is based in Dorset, England. It is independent and family-owned, and it has been making natural health and beauty products since 1981.
How long does standard delivery take?
Standard UK delivery takes three to five working days. It costs nothing on orders over £40, and click and collect is offered as an alternative.
Can I return a product I have opened?
The policy covers unused items in their original packaging, sent back within 28 days. Opened products fall outside those conditions.
Is there a student discount at Neal's Yard Remedies?
Yes. Students who show a valid student ID can get a discount. NHS staff and military personnel also have discount schemes, and NYRewards gives points on purchases.
Which payment methods can I use?
Visa, Mastercard, American Express, PayPal and Klarna are accepted at checkout. Gift cards are also available to buy.
