DUOTTS Electric Bicycles
DUOTTS Electric Bicycles sells adult e-bikes for commuting, weekend riding and leisure trips, along with the parts that keep them running. Models such as the N26 sit next to replacement brakes, displays, batteries and chargers. Every bike carries a two-year official warranty, and the cost can be spread with Klarna. The company lists its base as Guernsey.
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About DUOTTS Electric Bicycles
The bikes and the spares
The range centres on adult electric bikes built for town riding and longer weekend outings. The N26 is the best-known model. Owners can also buy brakes, displays, batteries and chargers directly, which helps when a part wears out or needs an upgrade. Product manuals are posted online, so set-up and maintenance instructions are easy to find before or after buying.
Paying and cover
An e-bike is a big purchase, so the payment and warranty details matter. DUOTTS takes Visa and Mastercard, and Klarna lets buyers pay in instalments instead of all at once. Each electric bike comes with an official warranty lasting two years.
Before you order
Orders can be followed using the Track Your Order tool on the DUOTTS website. Returns terms sit in the support section, so read eligibility and process there before checking out. The brand does not ship internationally, and there is no click and collect or gift card option. Shopperazzi lists the current DUOTTS bikes and accessories, which makes it easier to compare a model against similar e-bikes from other UK shops.
DUOTTS Electric Bicycles quick facts
| Delivery | DUOTTS Electric Bicycles offers reliable delivery services for all orders. Customers can easily track their order progress using the 'Track Your Order' feature available on their website. |
|---|---|
| Returns | Specific details regarding returns are available via the support section of the DUOTTS website. Customers are encouraged to review the full policy for information on eligibility and process. |
| Payment methods | Visa, Mastercard, Klarna |
| Headquarters | Guernsey, UK |
| Stores | 1 |
DUOTTS Electric Bicycles contact
- Website
- duotts.com
- Phone
- 03330 607141
- Hours
- Mon-Sat: 8am to 8pm Sunday: 8am to 6pm
DUOTTS Electric Bicycles FAQs
What warranty comes with a DUOTTS e-bike?
Each DUOTTS electric bike is covered by an official two-year warranty, which is worth checking against the cover offered by other e-bike brands.
Can I buy replacement batteries or chargers from DUOTTS?
Yes. Alongside complete bikes, DUOTTS sells brakes, displays, batteries and chargers, so owners can replace worn parts without hunting elsewhere.
Does DUOTTS deliver outside the UK?
No, DUOTTS does not offer international shipping, so orders are for UK addresses. Delivery progress can be followed with the Track Your Order tool.
How do returns work at DUOTTS?
The full returns policy, covering eligibility and how to send a bike back, is published in the support section of the DUOTTS website. Read it before ordering.