Dunelm
Dunelm is a home furnishings retailer founded in 1979, with its head office in Syston, Leicester, and more than 170 stores. It covers almost every room, from bedding and curtains to sofas, beds, mattresses, lighting and garden furniture. A made-to-measure service handles curtains, blinds and shutters. Orders can be delivered to your home or picked up from a store.
Our pick at Dunelm
Up to 50% off selected home, furniture and bedding lines
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
Dunelm offers1
On sale at Dunelm8
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More ways to save at Dunelm
- Student discountDunelm offers a student discount, typically 10% or 15% off orders over £40. This discount is available via Student Beans, UNiDAYS, or TOTUM.
- NHS discountDunelm offers discounts for NHS and healthcare workers, including 5% off with a minimum spend of £30, or 10-15% off through exclusive, limited-time codes. These are accessible via Health Service Discounts and Blue Light Discounts.
- Military discountDunelm provides discounts for military and armed forces personnel, ranging from 5% off with a minimum spend of £30, to 10%, 20%, or 25% off. These are often available through Defence Discount Code, with occasional promotions.
- Join Dunelm FamilyThe 'Dunelm Family' loyalty program fosters customer engagement, with over 1 million members. While specific benefits aren't fully detailed, it aims to reward loyal customers and enhance their shopping experience.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Dunelm
Room by room
In the bedroom, there are duvets, pillows, bed linen and throws, plus beds, wardrobes, chests of drawers and mattresses in different types and firmness levels. Living rooms get sofas, armchairs, cushions, rugs, mirrors and lighting. The kitchen and dining range takes in tables and chairs, and there are bathroom essentials and garden furniture too.
Windows and made to measure
Ready-made curtains and blinds come in a choice of fabrics and patterns. If a window is an awkward size, the made-to-measure service covers curtains, blinds and shutters, online or in store.
Getting your order
Free click and collect, with same-day pick-up, is the quickest route for many items. Home delivery starts at £3.95 depending on size, named-day delivery is available, and large items are carried to the room of your choice. Dunelm does not ship abroad. Unused items in original packaging can be returned within 30 days, and returns are free in store. Payment options include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Klarna. Gift cards are sold, and students can verify through Student Beans, UNiDAYS or TOTUM for a discount. Dunelm aims to reach net zero by 2040 and sources cotton through the Better Cotton Initiative.
Sustainability at Dunelm
Dunelm is committed to sustainability with targets to reach net-zero emissions by 2040. They've eliminated single-use carrier bags, reduced packaging, and source cotton responsibly through the Better Cotton Initiative.
Dunelm quick facts
| Delivery | Standard home delivery from £3.95. Named day delivery available. Free Click & Collect. Large items delivered to room of choice. |
|---|---|
| Returns | 30-day returns policy. Items must be unused in original packaging. Free returns in store. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Dunelm Family |
| Founded | 1979 |
| Headquarters | Syston, Leicester |
| Parent company | Dunelm Group plc |
| Stores | 170+ |
Dunelm contact
- Website
- dunelm.com
- Phone
- 0345 165 6565
- Hours
- Monday-Friday 8am-8pm, Saturday 9am-6pm, Sunday 10am-4pm
Dunelm FAQs
How much does Dunelm charge for home delivery?
Standard delivery starts from £3.95 and varies with item size. Click and collect is free, and named-day delivery is offered.
Will Dunelm carry a sofa into my lounge?
Large items are delivered to the room of your choice, so you do not have to move bulky furniture yourself.
Can I return something to a Dunelm store?
Yes. Returns within 30 days are free in store, provided the item is unused and still in its original packaging.
Does Dunelm sell gift cards?
Yes, gift cards are available, which suit housewarmings and new homes when you are unsure of someone's taste.
