DotcomBlinds
DotcomBlinds makes window blinds to order at its own factory in Wickford, Essex, and sells them direct online. Each blind or curtain is made to the sizes you enter, from blackout rollers to wooden Venetians and smart motorised styles. Because nothing comes off the shelf, careful measuring matters more here than with most home shops.
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About DotcomBlinds
Choosing a blind
Rollers offer the most variety, from thermal and blackout fabrics to cassette, day-and-night and extra-wide designs. They can run on a chain, a crank, batteries, a solar panel or mains power. The smart versions use MotionBlinds or Eve MotionBlinds motors and pair with Alexa, Google Home, Apple Home and SmartThings.
Beyond rollers, you can choose Romans, verticals, aluminium Venetians, or Venetians in real or faux wood. No-drill fittings such as EasyTwist, PerfectFit and Clic Fit suit uPVC frames, and there are blinds for bifold doors. Curtains come in prints from William Morris, Laura Ashley, Orla Kiely, Ted Baker and others. Order the free fabric samples first, since colours on screen can differ from the real thing.
Delivery and the no-returns rule
- Standard delivery is £9.99; orders over £299 go free.
- Rollers, verticals and metal Venetians usually arrive within 3 to 5 working days; allow up to 7 at peak times.
- Paid Same Day Priority Dispatch is offered on selected blinds for orders placed by 11am on a working day.
- Mainland UK only; Northern Ireland and the islands may cost extra, and there is no overseas shipping.
Made-to-measure goods can't be returned for wrong sizes or a change of mind. Orders can be cancelled with a full refund until production begins. Report damage or faults with photos within 10 working days.
DotcomBlinds quick facts
| Free delivery | On orders over £299 |
|---|---|
| Delivery | Mainland UK standard delivery £9.99; free over £299. Roller, vertical and metal Venetian blinds 3 to 5 working days (up to 7 at busy times); other styles show lead times on the product page. Paid Same Day Priority Dispatch on selected blinds: order before 11am on a working day for next-working-day delivery. Northern Ireland and UK islands may cost extra; no international shipping. |
| Returns | No returns or refunds on made-to-measure items for mismeasuring or change of mind. Cancel for a full refund only before production starts (phone the team). Report transit damage or manufacturing faults with photos within 10 working days of delivery. Optional £9.99 Right-Size Guarantee remakes one mismeasured blind; the customer pays return postage. |
| Payment methods | PayPal, Major credit and debit cards |
| Headquarters | Wickford, Essex |
DotcomBlinds contact
- Website
- dotcomblinds.com
- Phone
- 0800 1422417
- Hours
- 9.00am to 5.30pm, Monday to Friday (phone and live chat)
DotcomBlinds FAQs
What happens if I measure a window wrongly?
Wrongly sized blinds can't be returned as standard. If you add the £9.99 Right-Size Guarantee at checkout, you can post one blind back at your own cost and have it remade. Claims are limited to four per household in any 12 months.
Do island addresses cost more to deliver to?
They can. Northern Ireland may cost extra, and so may the Isles of Scilly, the Isle of Wight, the Isle of Man and the Channel Islands. The Scottish islands are included too, but nothing ships abroad.
Which smart home systems work with DotcomBlinds motors?
The smart rollers use MotionBlinds or Eve MotionBlinds motors, which connect with SmartThings, Google Home, Apple Home and Alexa.
Is there a faster dispatch option?
Yes, on selected blinds. Pay for Same Day Priority Dispatch and order by 11am on a weekday. The blind then goes out that day for delivery the next working day.