Dermatica
Dermatica is a London-based online skin clinic rather than a standard beauty shop. Shoppers complete a consultation, and its clinical team prescribes a cream blended for their skin. The main concerns it treats are acne and acne scarring, uneven pigment such as melasma, rosacea and signs of ageing. Treatment arrives by post on a subscription, and the company has been running since 2018.
1voucher codesNewest deal 1st June 2026
★ Our pick
25%OFF
Our pick at Dermatica
First month of Dermatica for £2.90, and 25% off your second month
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
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Dermatica voucher codes1
More ways to save at Dermatica
- Student discountNew student customers can get their first personalised treatment for £2.90 and 40% off their second month via Student Beans. Alternatively, students can get their first treatment for £2.90 and a 20% discount on the next treatment using TOTUM.
- NHS discountDermatica offers discounts for NHS staff and healthcare professionals. This can include a voucher code for NHS staff to get their first personalised formula for £2.90 and a 30% discount on their second month via an active Health Service Discounts account. Other offers may include 10-20% off for NHS workers.
- Military discountWhile there isn't a specific ongoing military discount, a regular promo code (ANCHAL1) has been mentioned for military members to receive 30% off. Dermatica may also offer special military deals around Memorial Day or Veterans Day. It's advisable to check their website or verify through SheerID for current offers.
- Join Dermatica Rewards ProgramCustomers can earn points for every purchase made, which can then be redeemed for discounts on future orders. Dermatica also operates a referral programme where both the referrer and the referred friend can receive benefits such as discounts or free treatments.
- Free delivery
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About Dermatica
How ordering works
There is no catalogue of ready-made products to browse. You start with an online questionnaire about your skin and your goals. A prescriber then picks active ingredients for you and mixes them into a moisturising base. That base, SmartBase, contains hyaluronic acid, ceramides, glycerin and panthenol. You apply the cream once a night, and the team reviews progress and adjusts the formula when needed.
Is it right for you?
It suits people with a persistent skin concern who want medical input without a clinic visit. The clinical team includes consultant dermatologists, pharmacists and GPs. The Care Quality Commission regulates the service for UK patients. Dermatica says many users notice changes in six to eight weeks, so it rewards patience rather than quick fixes.
Delivery, payment and support
Subscription orders ship free within the UK, and the service does not deliver abroad. Pay by Visa, Mastercard or PayPal. Because each cream is a prescription, any problem with an order is handled by contacting customer service. The email team replies every day from 8am to 10pm. Students can get a lower price through Student Beans or TOTUM, and NHS staff through Health Service Discounts.
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Dermatica quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free UK delivery on subscription orders. |
| Returns | Contact customer service for prescription-related queries. |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Dermatica Rewards Program |
| Founded | 2018 |
| Headquarters | London, United Kingdom |
| Parent company | ZipHealth Services Inc. |
| Stores | Online only |
Dermatica contact
- Website
- dermatica.co.uk
- Phone
- +44 2080501208
- help@dermatica.co.uk
- Hours
- Email: Mon-Sun 8am-10pm; Dermatology team: Mon-Fri 9am-5pm
Dermatica FAQs
Do I need to see a doctor in person to use Dermatica?
No. Everything starts with an online consultation, and a clinical team that includes dermatologists, pharmacists and GPs prescribes the formula remotely.
Does Dermatica charge for delivery?
Subscription orders are delivered free across the UK. Dermatica does not currently ship to addresses outside the UK.
What is in the Dermatica base cream?
Each prescribed formula is mixed into SmartBase, a hydrating cream made with hyaluronic acid, ceramides, glycerin and panthenol.
When is Dermatica's support team available?
The email team answers between 8am and 10pm, seven days a week. The dermatology team works Monday to Friday, 9am to 5pm.
Is there a student or NHS scheme at Dermatica?
Yes. Students can verify through Student Beans or TOTUM for a lower price, and NHS and healthcare workers have a scheme through Health Service Discounts.
