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Denby Retail
Denby Retail Ltd offers beautifully handcrafted pottery, including durable mugs, dinner sets, and bowls, made in England from Derbyshire clay, perfect for enhancing your home dining experience.
Updated 21st October 2026
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More ways to save at Denby Retail
- Student discountStudent discount available through Student Beans - typically 15-20% off plus free delivery.
- NHS discountDenby offers a 10% discount on purchases at the Denby Visitor Centre for NHS staff, and 2 for 1 on Factory Tours or Craftroom Experience. General NHS discounts are also mentioned.
- Military discountDenby offers a 10% discount for military personnel, verifiable through Gocertify.
- Join Denby RewardsMembers of Denby Rewards receive exclusive member-only offers, coupon codes, and other benefits. The Denby Collectors Club also provides exclusive discounts, early access to new collections, and invitations to special events.
- Free delivery over £75Top your basket up past £75 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About Denby Retail
Denby Retail Ltd, operating as Denby Pottery, boasts a remarkable history dating back to 1809. Founded in Denby, Derbyshire, England, this iconic British brand has been at the forefront of pottery manufacturing for over two centuries. Renowned for its distinctive, durable stoneware, Denby has built a legacy of quality and craftsmanship. The company's headquarters remain in its historical home in Derbyshire, continuing a tradition of local production. Denby is currently part of the Hilco portfolio, specifically its private equity arm, Valco Capital Partners, ensuring its continued growth and reach in the global market.
Explore the Denby Pottery Collection
The Denby collection offers a comprehensive range of high-quality stoneware for every home and occasion. Shoppers can discover exquisite dinnerware sets, individual plates, versatile bowls, and a wide array of beautifully designed mugs. Popular ranges include the vibrant Azure & Azure Haze, the minimalist White By Denby, and the textured Halo Speckle and Reactive Mugs. Each piece is meticulously handcrafted in England using locally sourced Derbyshire clay, ensuring exceptional durability and a unique finish. Denby pottery is designed not just for beauty, but for everyday resilience, being oven, microwave, freezer, and dishwasher safe.
Shop with Confidence at Denby Pottery
When you choose to buy Denby pottery online, you benefit from dedicated customer support and convenient shopping options. The customer service team is available for general queries and online order assistance from 9 am to 5 pm, Monday to Friday, reachable at +44 (0)1773 740899 or +44 1773 740700, and via email at [email protected]. Denby is committed to offering value, providing a 10% student discount through Gocertify, and a 10% discount for NHS staff at their Visitor Centre, with other keyworker offers. Military personnel also receive a 10% discount via Gocertify, making it easier to invest in quality British-made pottery.
Sustainability at Denby Retail
Denby is committed to sustainability with products designed to last a lifetime, reducing waste. They use locally sourced clay, energy-efficient kilns, and recycle production waste.
Denby Retail quick facts
| Free delivery | On orders over £75 |
|---|---|
| Delivery | Standard delivery £4.95 (5-8 working days). Free delivery on orders over £75. Express delivery currently unavailable. |
| Returns | 30-day returns policy (90 days for Gift Registry purchases). Christmas returns accepted until 18th January. Customer pays return delivery charges. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | Denby Rewards |
| Founded | 1809 |
| Headquarters | Denby, Derbyshire |
| Parent company | Denby Holdings Limited |
| Stores | 1 Factory Shop + retail partners |
Denby Retail contact
- Website
- denbypottery.com
- Phone
- 01773 740899
- Hours
- Monday-Friday 9am-5pm
Denby Retail FAQs
Where is Denby pottery made?
All Denby pottery is made at their factory in Denby, Derbyshire, England, using locally sourced clay.
Is Denby dishwasher safe?
Yes, all Denby stoneware is dishwasher-safe, microwave-safe, and freezer-safe.
Does Denby offer a guarantee?
Yes, Denby offers a lifetime guarantee against manufacturing defects on their stoneware.
Can I visit the Denby factory?
Yes, the Denby Visitor Centre offers factory tours, a museum, and a factory shop.
