Clear Chemist
Clear Chemist is a licensed online pharmacy run from Aintree in Liverpool. It is registered with the General Pharmaceutical Council under number 1123405 and is also an NHS registered pharmacy. Alongside over-the-counter medicines, it dispenses NHS prescriptions and sells fragrances, beauty products and baby care. It suits people who want routine medicines and repeat prescriptions handled by post, with pharmacy advice a message away.
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Clear Chemist offers
About Clear Chemist
Medicines and clinics
Over-the-counter treatments cover a range of common health conditions. NHS prescriptions can be dispensed and posted to you. PharmaDoctor, a partner service, provides online doctor consultations. A weight loss clinic offers free consultations. There's also a travel clinic based in the North West, giving pre-travel advice and vaccinations. Pet owners can use the vet prescription service for their animals.
The rest of the shop
Not everything is medical. Clear Chemist stocks fragrances from well-known brands, everyday beauty products and baby care essentials, so a prescription order can sit alongside other household buys.
Returns, delivery and support
Postage on NHS prescriptions is free; other orders carry a delivery charge listed on the delivery page. The pharmacy delivers within the UK only. To return an item, tell the team within 14 days of the day after it arrives, then send it within a further 14 days. Prescription-only medicines and over-the-counter items ordered by mistake can't come back, for safety reasons. Returns use a Royal Mail label generated from a form on the returns page. Faulty or damaged goods should be reported to customer services. For quick questions, WhatsApp replies usually come within the hour. Payment is by Visa, Mastercard or PayPal.
Clear Chemist quick facts
| Delivery | <p>UK delivery available.</p> |
|---|---|
| Returns | Clear Chemist allows customers 14 days from the day after receiving an item to notify them of a return, followed by another 14 days to send the item back. However, prescription-only medication or over-the-counter items ordered in error cannot be returned. For items received damaged or faulty, customers should contact customer services for assistance. All returns are checked before being actioned. |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 2011 |
| Headquarters | United Kingdom |
| Parent company | ClearChem Ltd |
| Stores | Online |
Clear Chemist contact
- Website
- clearchemist.co.uk
- Phone
- 0151 203 6535
- Hours
- Non-NHS Services: Mon-Fri 8am-4:30pm; NHS Services: Mon-Thu 8am-6pm. Closed weekends and bank holidays.
Clear Chemist FAQs
Is Clear Chemist a genuine registered pharmacy?
Yes. It is registered with the General Pharmaceutical Council, number 1123405, and is an NHS registered pharmacy based in Aintree, Liverpool.
Do I pay postage on an NHS prescription?
No. Postage and packaging are free on all NHS prescriptions. Other orders have delivery costs shown on the delivery information page.
Can I send back medicine I ordered by mistake?
No. Prescription-only medicines and over-the-counter medicines ordered in error can't be returned for safety reasons. Other items follow the 14 plus 14 day returns process.
What is the fastest way to ask the pharmacy a question?
Send a WhatsApp message, which usually gets an answer within the hour. Prescription queries can also go to [email protected].
