Lancôme
Lancôme is the French luxury beauty house founded in Paris in 1935 and owned by L'Oréal. Its UK website sells the full range of skincare, makeup and fragrance, from Advanced Génifique serum to La Vie Est Belle perfume. It suits shoppers who want prestige beauty direct from the brand, with samples included and free returns.
Our pick at Lancôme
Free Renergie Duo Set When You Spend £100 at Lancôme
Why this one: The best of the 3 offers here. Picks follow these rules; nobody pays for them.
Lancôme offers3
More ways to save at Lancôme
- Student discountStudent discount available through verified student platforms.
- NHS discount15% discount for NHS and healthcare staff through Health Service Discounts.
- Join My Lancôme RewardsEarn points on every purchase, receive birthday gifts, access exclusive member offers and early access to new launches.
- Free delivery over £26Top your basket up past £26 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
Never miss a Lancôme deal
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About Lancôme
Bestsellers by category
In skincare, Advanced Génifique is the flagship serum, backed by moisturisers, cleansers and anti-ageing treatments. Makeup highlights include Teint Idole Ultra Wear foundation and Hypnôse mascara, plus concealers, lipsticks and eyeshadows. The fragrance line features Trésor and La Vie Est Belle, with scents for men as well as women.
Delivery and returns
Delivery is free on orders over £26; below that, standard postage is £4.95. Parcels travel by DPD or Royal Mail and usually take 3 to 5 working days. Lancôme doesn't ship abroad from its UK site. You have 28 days to return items for a refund. Returns are free via Royal Mail, with L'Oréal (UK) Ltd selected as the retailer. Any free gifts must go back with the purchase.
Paying and extras
Card payments, PayPal and Klarna are accepted, and Klarna can spread orders over £35 across three payments. Samples come with online orders, and gift cards are available. My Lancôme Rewards earns points on purchases. Students and NHS staff can verify for discounts. Prefer counters? Lancôme is also sold at John Lewis, Boots and Selfridges.
Sustainability at Lancôme
As part of L'Oréal, Lancôme is committed to sustainability. The brand no longer tests on animals and is working towards more sustainable packaging and responsibly sourced ingredients.
Lancôme quick facts
| Free delivery | On orders over £26 |
|---|---|
| Delivery | Free delivery on orders over £26, otherwise £4.95 standard postage. Orders dispatched via DPD or Royal Mail depending on parcel size. Delivery typically 3-5 working days. |
| Returns | Returns accepted within 28 days for refund. Free promotional items must be returned with purchase. Download returns form and arrange free return via Royal Mail. Select L'Oreal (UK) Ltd as retailer. |
| Payment methods | Visa, Mastercard, American Express, Maestro, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | My Lancôme Rewards |
| Founded | 1935 |
| Headquarters | Paris, France |
| Parent company | L'Oréal |
| Stores | Counters in major department stores |
Lancôme contact
- Website
- lancome.co.uk
- Phone
- 0800 917 1842
- Hours
- Monday-Friday: 9am-5:30pm, Saturday: 9am-12pm
Lancôme FAQs
How much is Lancôme delivery?
Standard delivery costs £4.95, or nothing on orders over £26. Expect 3 to 5 working days via DPD or Royal Mail.
Can I split a Lancôme payment?
Yes. Klarna's Pay in 3 option covers orders above £35, spreading the cost over three fee-free instalments.
Is Lancôme sold in UK department stores?
Yes. Besides lancome.co.uk, you'll find Lancôme counters in stores such as John Lewis, Boots and Selfridges.
Does Lancôme test on animals?
No. Its owner L'Oréal has stopped animal testing of both finished products and ingredients worldwide.
