Buy 1, get 1 half price on selected Shimmer N Sparkle toys

About Character Online

Character Online is the direct toy shop of The Character Group plc, a British toy company listed on AIM whose business was founded in 1991. The site is run by The Character Group plc (company 3033333) and Character Options Ltd (company 02587289). The group creates, makes and distributes toys and games, employs more than 200 people and has offices in Manchester, Denmark, Los Angeles, Hong Kong and China. What Character Online sells Group brands including Goo Jitzu, ChillFactor, Doctor Who, Flying Heroes, Teletubbies and Ben and Holly Lines that Character distributes exclusively in the UK, such as Teenage Mutant Ninja Turtles, Fingerlings, Shimmer N' Sparkle, Mash'ems, LankyBox and Aphmau Action figures and playsets, squishies and collectables, electronic toys, games, and arts, crafts and activity sets Pre-school toys, a £10-and-under range and spare parts, with Peppa Pig, Bluey, Mighty Morphin Power Rangers and Warrior Cats among the shop-by-brand pages Toys can be browsed by age, from 0 to 3 years through to 9 years and over. Payment is taken by credit and debit card, Google Pay or Apple Pay. Delivery and returns Delivery to a mainland UK address costs £4.99, and UK orders over £20 travel free. Parcels going outside the UK pay a set charge that depends on the destination, and international orders are capped at 2kg; heavier orders need a quote from customer services before checkout. Unopened, non-faulty toys can be sent back within 28 days of delivery, in their original packaging and with proof of purchase. For change-of-mind returns the customer pays the postage and the original delivery charge is not refunded; approved refunds reach the original payment method within 10 business days. Faulty toys get a returns number from customer services and can be refunded with delivery costs, exchanged or replaced. EU customers have 14 days to request a return. Order and returns questions go to [email protected].