Bugaboo
Bugaboo is an Amsterdam-based design company known for its pushchairs. Its UK site sells the full line-up direct, including the Fox 5 Renew, the compact Butterfly 2 and the Donkey 5. Car seats made with Nuna, the Giraffe high chair and plenty of accessories complete the range. UK delivery is free on everything.
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More ways to save at Bugaboo
- Student discountBugaboo offers student discounts, including 10% off the first order and up to 60% off outlet sale via Student Beans. Occasional deals and savings may also be available directly or through partner platforms.
- NHS discountNHS and healthcare workers can receive discounts, including 3% cashback on online purchases via Health Service Discounts' ode cashback card and an extra 5% NHS discount using a code at checkout through Blue Light Discounts. Availability may vary.
- Military discountWhile a dedicated military discount program may not always be available directly on Bugaboo.com, military personnel can often benefit from the 'Referafriend' promo code for 30% off, and occasional deals may be tailored for military members. Some authorised retailers also offer military discounts applicable to Bugaboo products.
- Join Refer A Friend ProgramThrough this program, both the referrer and the referred friend can earn rewards when the friend makes their first online purchase with Bugaboo.
- Free delivery
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About Bugaboo
Pushchairs for different needs
The Fox 5 Renew is the versatile all-rounder. The Butterfly 2 is the ultra-compact pick for travel. The Donkey 5 switches between mono, duo and twin setups, so it can adapt as a family grows. Accessories such as footmuffs, rain covers, bags and adapters let you kit out whichever model you choose.
Beyond the pushchair
For the car, Bugaboo sells the Otter and Owl seats, both made by Nuna. The Giraffe high chair adapts from newborn through to adult use. Bugaboo is a certified B Corp and owned by Mubadala Investment Company. Products are designed to last, with recycled aluminium, wood carrying FSC certification and bio-based fabrics among the materials.
Ordering from Bugaboo UK
Delivery is free on all products in the UK, and orders are usually processed and sent within 3 working days. Returns are free too. Send the contact form on the website, quoting the order number plus the code of the item, and a prepaid label will follow. Payment options include Klarna, Apple Pay and PayPal as well as Visa, Mastercard and American Express cards. The UK customer service team answers phone and email on weekdays, 9am to 5pm. Bugaboo products are also sold by other UK retailers.
Sustainability at Bugaboo
Bugaboo is committed to sustainability, focusing on durable product design and responsible manufacturing processes to reduce environmental impact.
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Bugaboo quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free delivery on all products within the UK. Orders are typically processed and shipped within 3 working days. |
| Returns | Free returns are available. Customers can initiate a return by filling out the contact form on the Bugaboo website, specifying the order number and item code. A prepaid return label will be provided for the package. |
| International shipping | Yes |
| Payment methods | Visa, MasterCard, American Express, PayPal, Apple Pay, Klarna |
| Loyalty scheme | Refer A Friend Program |
| Founded | 1999 |
| Headquarters | Amsterdam, Netherlands |
| Parent company | Mubadala Investment Company |
| Stores | Available through multiple UK retailers |
Bugaboo contact
- Website
- bugaboo.com
- Phone
- 0800 587 8265
- Hours
- Monday – Friday from 9 am – 5 pm local time
Bugaboo FAQs
How quickly does Bugaboo send out orders?
Orders are usually processed and dispatched within 3 working days, and UK delivery is free on every product.
Do I have to pay to return a Bugaboo pushchair?
No. Returns are free. Send the contact form on Bugaboo's website with the order number and product code, and you will receive a prepaid label for the parcel.
Can I pay with Klarna?
Yes. Klarna is accepted on UK orders, as are Apple Pay, PayPal and Visa, Mastercard or American Express cards.
Which Bugaboo pushchair works for twins?
The Bugaboo Donkey 5 can be set up as a mono, duo or twin pushchair, so it can adapt as a family grows.
Who owns Bugaboo?
Bugaboo is headquartered in Amsterdam, Netherlands, and its parent company is Mubadala Investment Company. It is a certified B Corp.
