
Buddy and Lola
Buddy and Lola makes natural supplements for dogs, formulated and produced in the UK from human-grade ingredients. Its range targets everyday problems such as stiff joints, sensitive stomachs, dull coats and nervous behaviour. Owners can order from the brand's own website or pick the products up from Pets at Home stores around the country.
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- NHS discountBuddy and Lola offers discounts for NHS and healthcare workers, providing up to 10% or 20% off through platforms like Health Service Discounts and Blue Light Card.
- Join Lola's Loyalty ClubMembers earn 'Pooch Points' through purchases, social media engagement (liking on Facebook, following on Instagram and TikTok), celebrating birthdays, and referring friends. These points can be converted into vouchers or redeemed for free products.
- Free delivery over £30Top your basket up past £30 and delivery costs nothing.
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About Buddy and Lola
What's in the tub
Buddy and Lola keeps a narrow focus: supplements for dogs and nothing else. Products are grouped by need, so you can head straight for joint and mobility support, digestive help, skin and coat care or calming blends. Daily multivitamins and more targeted formulas sit alongside them, including options for different life stages.
The brand says its formulas skip unnecessary fillers and rely on natural, human-grade ingredients. Everything is made in the UK, which keeps the supply chain short.
Ordering and delivery
Next-day delivery is free once your basket passes £30, and every subscription order ships free too. Smaller one-off orders go by standard delivery instead. The shop only delivers within the UK.
If a supplement doesn't suit your dog, a 30-day money-back guarantee applies. Start by contacting customer service, which answers emails Monday to Friday, 9am to 5pm.
Extras worth knowing
Regular buyers can join Lola's Loyalty Club, where purchases and other activity earn Pooch Points towards rewards and free products. NHS workers get a dedicated discount. Payment is by Visa, Mastercard or PayPal.
Sustainability at Buddy and Lola
Buddy and Lola is committed to quality and responsible sourcing, with all supplements proudly made in the UK using human-grade, natural ingredients. This focus on local manufacturing and high-quality components ensures transparency and supports a shorter supply chain.
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Buddy and Lola quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | <p>FREE next-day delivery on orders over £30 and all subscriptions. Standard delivery available on smaller orders.</p> |
| Returns | <p>30-day money-back guarantee. Contact customer service for returns.</p> |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Lola's Loyalty Club |
| Founded | 2018 |
| Headquarters | United Kingdom |
| Stores | Online + Pets at Home |
Buddy and Lola contact
- Website
- buddyandlola.co.uk
- Phone
- 0330 058 9525
- Hours
- Mon-Fri 9am-5pm
Buddy and Lola FAQs
Can I buy Buddy and Lola in a shop?
Yes. As well as selling through its own website, Buddy and Lola stocks its supplements on the shelves of Pets at Home branches nationwide.
How much do I need to spend for free next-day delivery?
Orders over £30 qualify for free next-day delivery, and subscription orders are delivered free whatever their value.
What if the supplement doesn't work for my dog?
Buddy and Lola offers a 30-day money-back guarantee. Email its customer service team on a weekday to start the process.
Does Buddy and Lola have a loyalty scheme?
Yes. Lola's Loyalty Club gives Pooch Points for purchases and some other interactions, and the points can be swapped for rewards and free products.



























