boohoo
boohoo is an online fashion retailer from Manchester. It launched in 2006 and belongs to Boohoo Group plc. It sells trend-led clothing for women and men and adds hundreds of new styles every day. Plus size, petite and tall ranges sit alongside shoes, bags, accessories, beauty and homeware, all at budget-friendly prices.
11on sale1,906productsUpdated 24th June 2026
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- Student discountboohoo.com offers a student discount through partnerships with student discount platforms. Eligible students can access a percentage off their purchases by verifying their student status.
- NHS discountYes, boohoo offers discounts for NHS and healthcare workers. These can be accessed via providers such as Blue Light Card and Health Service Discounts.
- Military discountYes, boohoo offers discounts for military and armed forces personnel. For boohooMAN, verification can be done through SheerID or ID.me. Troopscout and Gocertify are also mentioned as providers.
- Join Boohoo Premier ClubThe Boohoo Premier Club offers benefits such as unlimited standard delivery for £5.99 a year, with free next-day delivery on orders over £20.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About boohoo
Shopping the site
The women's side covers dresses, tops, trousers, coats and jackets, with petite, tall and plus size fits. Menswear runs from smart-casual pieces to loungewear and outerwear. Shoes, boots, bags and accessories round things off, and a visual search feature helps track down similar items.
Delivery options
Standard UK delivery takes three to five working days. Next-day delivery is also offered, with charges varying by service. Parcels can go to Evri or Asda collection points instead of your door. Frequent shoppers can join Boohoo Premier Club, which covers unlimited standard delivery in return for a yearly fee. Orders also ship internationally.
Returns and payment
You have 28 days from receiving an order to send items back. They must be unworn, unwashed and still labelled, and a £1.99 returns fee is deducted from the refund. Pierced jewellery and cosmetics cannot be returned for hygiene reasons.
Checkout takes PayPal, Klarna and Clearpay as well as Visa, Mastercard and American Express cards, and gift cards are available. Students, NHS staff and military personnel can verify through partners such as UNiDAYS, Student Beans, Blue Light Card and SheerID. Customer service answers by email and WhatsApp.
Sustainability at boohoo
boohoo.com has faced scrutiny over its supply chain practices and is working towards improving sustainability and ethical standards within its operations.
boohoo quick facts
| Delivery | boohoo.com offers various UK delivery options, including standard delivery (3-5 working days), next-day delivery, and other expedited services. Delivery charges vary based on the chosen service. |
|---|---|
| Returns | Customers have 28 days from receipt to return items. Returns are subject to a £1.99 fee, deducted from the refund amount. Items must be unworn, unwashed, and in their original condition with labels attached. Certain items, such as pierced jewellery and cosmetics, are non-returnable for hygiene reasons. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna, Clearpay |
| Gift cards | Yes |
| Loyalty scheme | Boohoo Premier Club |
| Founded | 2006 |
| Headquarters | Manchester, England |
| Parent company | Boohoo Group plc |
| Stores | Online only |
boohoo contact
- Website
- boohoo.com
- Phone
- +44 333 311 0802
- Hours
- Generally open during standard business hours; specific times not publicly provided.
boohoo FAQs
How long does boohoo standard delivery take?
Standard UK delivery usually takes three to five working days. Next-day delivery is available too, and charges depend on the service chosen.
Does boohoo charge for returns?
Yes. A £1.99 fee is taken from your refund. Items must go back within 28 days of receipt, unworn, unwashed and labelled.
Can I pick up a boohoo order instead of having it delivered?
Yes. Parcels can be sent to Evri and Asda collection points, so you can collect them when it suits you.
What is Boohoo Premier Club?
It is boohoo's paid delivery membership. For an annual fee, members get unlimited standard delivery on their orders.
