Best Direct
Best Direct is the web shop of a TV shopping business that has been selling gadgets to British households since 1992. Products shown on its round-the-clock Sky channel, number 669, can be ordered on the website too. Expect practical problem-solvers for cleaning, cooking, fitness, beauty and DIY, each with its own brand name and a specific job to do.
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More ways to save at Best Direct
- NHS discountBest Direct UK offers a 15% discount on all orders for NHS and healthcare staff via Health Service Discounts.
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About Best Direct
The kind of products it sells
The range is built on as-seen-on-TV gadgets. Starlyf's Clean All Vac works as both a vacuum and a blower. The Rotorazer is an 8-in-1 cutting tool for DIY jobs around the house. Fitness and wellbeing shoppers will find Superthotics shoe insoles and the Gymform Electro Fat Reducer. Hair and beauty kit includes the Velform Renew 2x1 set. There are kitchen, dining and kids' sections as well.
Before you order
Delivery is UK-only, and orders are meant to reach the door within 7 days. If a product disappoints, a 30-day money-back policy covers a full refund of its price. Payment is by Visa, Mastercard or PayPal. NHS and healthcare staff can claim a dedicated discount on their orders. Customer service can be reached by phone or email for questions about an order.
Who it suits
It suits shoppers who spotted a gadget demonstrated on Sky and want to buy it online. It also works for anyone hunting a practical fix for a household chore, a fitness aid or a grooming tool.
Shop Best Direct by category
Best Direct quick facts
| Delivery | <p>UK delivery within 7 days. Secure payment with money-back guarantee.</p> |
|---|---|
| Returns | <p>30-day money back policy. Return for full product refund if not 100% satisfied.</p> |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 1992 |
| Headquarters | United Kingdom |
| Stores | Online + TV channel |
Best Direct contact
- Website
- bestdirect.co.uk
- Phone
- 0330 013 9987
- Hours
- Order line available 24 hours a day, seven days a week. Specific customer service hours for other enquiries not explicitly stated.
Best Direct FAQs
What does Best Direct sell?
Household gadgets and personal care products, grouped into home and cleaning, kitchen and dining, fitness, wellbeing, hair and beauty, DIY and kids.
Can Best Direct deliver outside the UK?
No. The shop delivers within the UK only, and orders are aimed to arrive within 7 days.
What happens if a Best Direct product isn't right?
A 30-day money-back policy applies, so a product that disappoints can be returned for a full refund of its price.
Is there an NHS discount at Best Direct?
Yes. NHS and healthcare staff are offered a discount on their orders from the Best Direct website.
