BathMate
BathMate sells water-based penis pumps, known as hydropumps, from its official online store. The devices are made in the company's factory in Wakefield, West Yorkshire, and create a gentle vacuum using water. The shop also stocks supplements and care accessories. Orders ship free worldwide in discreet packaging. Buying direct also brings a two-year warranty.
56productsUpdated 24th June 2026
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More ways to save at BathMate
- Student discountBathmate offers student discounts. Some sources indicate a general student discount of up to 20% or 25% with a valid ID or platform, while others mention that while there isn't a specific program, a general promo code might apply.
- Military discountBathmate offers military discounts. Some sources indicate that while there isn't a specific program, a general promo code might apply, or discounts are offered on occasions like Christmas or Armed Forces Day.
- Join Bathmate Loyalty ProgramCustomers can collect points and find savings with each purchase.
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About BathMate
The product line
The main products are hydropumps in several models for different needs and levels of experience. Alongside them, the shop sells supplements aimed at male sexual health and vitality. Accessories such as cleaning solutions and comfort pads help keep a pump in good condition.
Using it as directed
The pumps rely on water to create suction, which the brand describes as gentle. Its guidance is to use a pump once a day for up to 15 minutes, and no more than five times a week. Questions about models can go to the UK customer service team on weekdays.
Buying direct
- Shipping is free to any country, and parcels arrive in discreet packaging.
- Direct purchases come with a 60-day no-questions-asked returns policy and a two-year warranty.
- The returns promise applies only to products bought directly from the brand, not through other sellers.
- Payment by Visa, Mastercard, PayPal or Apple Pay.
- A loyalty programme lets repeat customers collect points towards future orders.
The business trades under DX Products LTD.
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BathMate quick facts
| Delivery | <p>Free worldwide shipping. Discreet packaging on all orders.</p> |
|---|---|
| Returns | <p>60-day no-questions-asked return policy on all products purchased directly.</p> |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Apple Pay |
| Loyalty scheme | Bathmate Loyalty Program |
| Founded | 2005 |
| Headquarters | United Kingdom |
| Parent company | DX Products LTD |
| Stores | Online only |
BathMate contact
- Website
- bathmatedirect.com
- Hours
- Monday - Friday: 09:00 - 17:00 (GMT)
BathMate FAQs
Is BathMate packaging discreet?
Yes. Every order is sent in discreet packaging, and shipping is free wherever in the world it is going.
Can I return a BathMate pump if it doesn't suit me?
Products bought directly from the brand can be returned within 60 days, with no questions asked.
Which payment methods does BathMate accept?
BathMate takes Visa, Mastercard, PayPal and Apple Pay, so you can pay by card or digital wallet.
Who runs BathMate?
The brand is owned by DX Products LTD and makes its pumps in a factory in Wakefield, West Yorkshire.
