Barcelona Turisme
Barcelona Turisme is the ticket shop of the city's official tourism body, the Turisme de Barcelona consortium set up in 1993. Visitors can book museum entry, city tours and day trips around Catalonia before they travel. Tickets arrive digitally, so there is nothing to post to a UK address. It suits anyone planning a city break who prefers to sort the itinerary from home.
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About Barcelona Turisme
What you can book
The shop covers city sightseeing and trips further afield. Options include museum entry, city tours and the Hop-on Hop-off bus. Day excursions reach Montserrat, the Costa Brava and the Penedès wine region. Many attractions come with skip-the-line entry, which saves queueing time at the busiest sites. UK travellers can book every experience online ahead of the trip.
The Barcelona Card bundles unlimited public transport with free entry to more than 25 museums, plus discounts on more than 70 activities. It is worth pricing up against single tickets if you plan a packed few days.
How tickets and cancellations work
Nothing is shipped. Tickets go out by email straight after booking, and you can print them or show them on a phone at the gate. Cancellation terms depend on the experience. Many tickets can be cancelled free up to 24 to 48 hours before the start, but check each listing first. Visa, Mastercard, American Express and PayPal are accepted, and customer service answers seven days a week. Students may be able to book at a reduced rate after verifying through UNiDAYS or SheerID. The shop is run from Barcelona itself.
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Barcelona Turisme quick facts
| Delivery | <p>Digital tickets and vouchers delivered instantly via email. Print or show on mobile device for entry to attractions.</p> |
|---|---|
| Returns | <p>Cancellation policies vary by experience. Many tickets offer free cancellation up to 24-48 hours before the scheduled time.</p> |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1993 |
| Headquarters | Barcelona, Spain |
| Parent company | Turisme de Barcelona |
| Stores | Online booking platform |
Barcelona Turisme contact
- Website
- thisisbarcelona.com
- Phone
- +34 932 853 832
- Hours
- Monday to Sunday, from 8 am to 8 pm. On December 26th and January 6th, from 8 a.m. to 2 p.m. Closed on December 25th and January 1st.
Barcelona Turisme FAQs
How do I receive tickets from Barcelona Turisme?
By email, as soon as the booking is complete. Print them or show them on your phone for entry.
Can I cancel a Barcelona Turisme booking?
It depends on the experience. Many tickets allow free cancellation until 24 to 48 hours before the scheduled start, so read the terms first.
Which places outside the city can I visit on a day trip?
Excursions run to Montserrat, the Costa Brava and the Penedès wine region, alongside tours inside Barcelona itself.
What payment cards does Barcelona Turisme accept?
Visa, Mastercard and American Express are accepted, and PayPal is offered as well at checkout.
