Apple Store
The Apple Store is Apple's own shop for iPhone, iPad, Mac, Apple Watch, AirPods and Apple TV, plus official accessories and subscriptions. Buying direct brings free delivery, optional engraving and the choice to collect from an Apple Store. Trade-in credit and finance options can make an upgrade easier to manage, and education pricing is available for students and educators.
About Apple Store
What you can buy
Mac laptops come as the MacBook Air and MacBook Pro, with the iMac and Mac mini on the desktop side. iPhone and iPad sit alongside Apple Watch, AirPods and the Apple TV box. Genuine accessories include cases, chargers and straps. You can also sign up to services such as Apple Music, Apple Arcade and Apple TV+.
Delivery, collection and returns
Delivery is free, and same-day delivery is offered in selected areas. If you prefer, order online and pick up from an Apple Store. Items can be returned within 14 days, and Apple extends the window over the holiday season. Engraving can be added to selected products, which suits gifts. Gift cards are sold too.
Paying and trading in
Apple accepts Visa, Mastercard, American Express, Apple Pay and Apple Card, with finance options as well. Trade In gives credit for an eligible older device against a new one. Students and educators can get education pricing, verified through UNiDAYS or Student Beans. NHS staff and armed forces members have their own discount routes. For orders, call 0800 048 0408; technical support is on 0800 107 6285.
Sustainability at Apple Store
Carbon neutral by 2030; recycled materials; trade-in programme
Apple Store quick facts
| Delivery | Free delivery; same-day delivery in select areas; engraving available |
|---|---|
| Returns | 14-day returns; extended holiday returns |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, Apple Pay, Apple Card, Finance options |
| Gift cards | Yes |
| Founded | 2001 |
| Headquarters | Cupertino, California, USA |
| Parent company | Apple Inc. |
| Stores | 40+ |
Apple Store contact
- Website
- apple.com
- Phone
- 0800 048 0408
- Hours
- Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00
Shop Apple Store by category
Where Apple Store sits on Shopperazzi, with the other shops in each.
Follow Apple Store
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Apple Store FAQs
Can I collect an Apple order in person?
Yes. Click and collect lets you order online and pick up from an Apple Store. Same-day delivery is also offered in selected areas.
How long is the Apple Store returns window?
The standard window is 14 days. Apple extends it for purchases made over the holiday period, so check the dates that apply to your order.
Does Apple charge for delivery?
No, delivery is free. Same-day delivery is available in some areas, and you can add engraving to selected products before checkout.
What is Apple Trade In?
It is Apple's programme for exchanging an eligible older device for credit towards a new purchase. Apple counts it among its environmental efforts, along with a target of carbon neutrality by 2030.
