Ann Summers
Ann Summers is a British lingerie and adult toy retailer that opened in 1972 and is now part of Gold Group International. Alongside its website it runs more than 80 stores, so you can browse online and still get fitted in person. Its focus is confident, playful intimacy, with underwear, nightwear and toys for singles and couples.
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More ways to save at Ann Summers
- Student discountStudent discount available through verification partners.
- NHS discountAnn Summers offers a 15% or 20% discount for NHS and key workers, accessible through Health Service Discounts and Blue Light Card.
- Military discountAnn Summers offers discounts for military and armed forces personnel through programs like the Blue Light Card and Defence Discount Service. Troopscout also mentions discounts for British Armed Forces members and associated communities. While a direct military personnel discount may not always be available, they do provide regular promo codes and occasional promotions.
- Join Fann SummersThe 'Fann Summers' loyalty programme is an interactive community platform where members complete 'missions' to earn 'carrots' (points). Rewards include early access to sales, opportunities to become a toy tester, VIP gifts, and exclusive access to business insider events.
- Free delivery over £40Top your basket up past £40 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Ann Summers
Lingerie and sizing
The lingerie covers bras, knickers, bodysuits and suspender sets, with nightwear and swimwear alongside. Bras come in 28A through to 44G, and other lingerie in sizes 6 to 22, with more sizes online. Stores offer free bra fittings, useful if you are unsure of your size or between two.
Toys and extras
The adult range spans vibrators, dildos and toys for couples, plus lubricants and accessories. There is fancy dress for parties too. Gift cards are sold if you would rather let someone choose for themselves.
Privacy, delivery and returns
Orders arrive in plain packaging with nothing on the outside to show where they came from. UK delivery comes in standard and express speeds and is free over £40. Click and collect from a store is available too. Unworn lingerie with tags can be returned within 28 days, but some intimate products cannot go back for hygiene reasons. You can pay by Visa, Mastercard, American Express, PayPal, Klarna or Clearpay, and students can verify for a discount.
Sustainability at Ann Summers
Ann Summers is working toward more sustainable practices through responsible sourcing and packaging initiatives.
Shop Ann Summers by category
Ann Summers quick facts
| Free delivery | On orders over £40 |
|---|---|
| Delivery | Multiple UK delivery options including standard and express. Free delivery on orders over qualifying amount. Discreet packaging on all orders. |
| Returns | 28-day returns for unworn items with tags. Items must be in original condition. Certain intimate items excluded for hygiene reasons. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna, Clearpay |
| Gift cards | Yes |
| Loyalty scheme | Fann Summers |
| Founded | 1972 |
| Headquarters | Whyteleafe, Surrey, UK |
| Parent company | Gold Group International |
| Stores | 80+ |
Ann Summers contact
- Website
- annsummers.com
- Phone
- 020 7018 0396
- Hours
- Mon-Fri 9am-5pm, Sat-Sun 10am-4pm
Ann Summers FAQs
Can I collect an Ann Summers order from a store?
Yes. Click and collect is available, so you can pick up an online order from one of more than 80 stores.
What do I need to spend for free delivery?
Standard UK delivery is free on orders over £40. Express delivery is also offered if you need your order faster.
Can I spread the cost at Ann Summers?
Yes. Klarna and Clearpay are both accepted at checkout, alongside Visa, Mastercard, American Express and PayPal.
Does Ann Summers deliver outside the UK?
Yes, Ann Summers offers international shipping. Costs and delivery times vary by destination, so check them before you place the order.
