Alton Towers
Alton Towers Resort is a theme park and short-break destination in Staffordshire, run by Merlin Entertainments. It opened as a theme park in 1980 on the grounds of a 19th-century stately home and gardens. Today it has more than 40 rides and attractions, a waterpark, a mini golf course and themed hotels.
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More ways to save at Alton Towers
- Student discountStudent discounts available.
- NHS discountNHS discount via Blue Light Card.
- Military discountBlue Light Card accepted.
- Join Annual PassUnlimited visits, exclusive events, discounts on food, retail and hotel stays.
- Gift cardsAvailable if you're buying for someone else.
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About Alton Towers
Rides and attractions
Thrill-seekers head for rollercoasters such as Nemesis, Oblivion and The Smiler. Younger children are catered for in CBeebies Land, and there are family rides spread around the park. Away from the coasters, the Alton Towers Waterpark offers a different kind of day, and Extraordinary Golf is a themed mini golf course.
Staying over
Themed hotels on the resort make it possible to turn a day out into a short break. Tickets and rooms can both be booked on the official website.
Tickets and practical details
All visitors, passholders included, must book ahead. Tickets arrive by email and can be printed or shown on a phone. They are non-refundable, though date changes may be possible. Payment is by Visa, Mastercard or PayPal, and gift cards are available. Students can save through Student Beans or UNiDAYS, while NHS and armed forces staff use the Blue Light Card or Defence Discount Service. Annual passes add perks such as free parking. The customer service team answers booking questions Monday to Friday, 9am to 4pm.
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Alton Towers quick facts
| Delivery | E-tickets via email. Print or show on phone. |
|---|---|
| Returns | Non-refundable. Date changes may be possible. |
| Payment methods | Visa, Mastercard, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Annual Pass |
| Founded | 1980 |
| Headquarters | Staffordshire, UK |
| Parent company | Merlin Entertainments |
| Stores | Resort complex |
Alton Towers contact
- Website
- altontowers.com
- Phone
- 01538 704096
- Hours
- Via website
Alton Towers FAQs
How do Alton Towers tickets arrive?
Tickets are sent as e-tickets by email. Visitors can print them or show them on a phone at the entrance.
Can I get a refund on Alton Towers tickets?
Tickets are non-refundable. A change of date may be possible, so contact customer service, open Monday to Friday from 9am to 4pm.
Is Alton Towers suitable for young children?
Yes. CBeebies Land is designed for younger visitors, and the resort also has family rides, a waterpark and mini golf alongside the big rollercoasters.
Can I stay overnight at Alton Towers?
Yes. The resort has its own themed hotels, and short breaks can be booked through the official website.
