Agoda
Agoda is an online travel agency, set up in 2005 and based in Singapore, that belongs to Booking Holdings. It lists millions of places to stay around the world, from hostels and B&Bs to villas and resorts, and it sells flights too. UK visitors can see prices in pounds, and customer support works around the clock.
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More ways to save at Agoda
- Student discountYes, Agoda offers student discounts via Student Beans and UNiDAYS, providing up to 10-15% off selected bookings. This has been specifically mentioned for students in Kuwait, but general student discounts are available.
- NHS discountYes, Agoda offers an exclusive voucher code 'BOOK30' for NHS and Blue Light workers, providing a 30% discount on hotel bookings. Other sources also mention a 10% discount for NHS & Blue Light workers.
- Join AgodaCash RewardsEarn AgodaCash on bookings which can be used as credit towards future reservations. VIP members receive additional perks and exclusive discounts.
- Price matchAgoda will match a lower price elsewhere.
- Gift cardsAvailable if you're buying for someone else.
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About Agoda
Stays and flights
Accommodation is the main business. Listings come with descriptions, photos and verified guest reviews, and search filters help compare prices and facilities. Options range from boutique hotels and luxury resorts to budget hostels and private villas. Flights can be booked too, so a whole trip can be arranged on one site.
Cancellations and payment
Cancellation rules depend on the property and the rate chosen. Many rooms carry free cancellation up to a set date, so check the terms before paying. Confirmation arrives instantly by email. Agoda takes Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. It also has a price match policy and sells gift cards.
Loyalty and support
Three reward schemes run side by side. PointsMAX lets members earn points with partner loyalty programmes. AgodaVIP is a tiered scheme with priority support, and AgodaCash builds up credit for future bookings. Students can get discounts through Student Beans and UNiDAYS. Customer service is available 24/7 by phone and email.
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Agoda quick facts
| Delivery | <p>As a digital booking platform, all reservations are confirmed instantly via email. No physical delivery required.</p> |
|---|---|
| Returns | <p>Cancellation policies vary by property and rate type. Many bookings offer free cancellation up to a specified date. Check the specific booking terms for refund eligibility.</p> |
| International shipping | Yes |
| Price match | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | AgodaCash Rewards |
| Founded | 2005 |
| Headquarters | Singapore |
| Parent company | Booking Holdings Inc. |
| Stores | Online only |
Agoda contact
- Website
- agoda.com
- Phone
- +44 (0)20 3027 7900
- Hours
- 24/7 customer support available
Agoda FAQs
How does Agoda confirm a booking?
Reservations are confirmed instantly by email. Nothing is posted, so keep the confirmation handy for check-in.
What is AgodaCash?
AgodaCash is one of Agoda's three reward schemes. Customers earn it on bookings and spend it on later stays. PointsMAX and AgodaVIP are the other two.
Can I book flights on Agoda as well as hotels?
Yes. Flights can be booked alongside accommodation, which lets travellers arrange a whole trip in one place.
Which payment methods does Agoda accept?
Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay are all accepted. UK customers can view prices in pounds on the en-gb version of the site.
