AllTrails
AllTrails is a digital guide to the outdoors rather than a shop selling kit. Its app and website hold more than 500,000 trails worldwide, each with maps, photos and reviews from other users. The company was founded in 2010 and is based in San Francisco. Purchases here are subscriptions and gifts, activated instantly with nothing posted.
About AllTrails
Planning a route
Search by place, activity or difficulty to narrow the options. Walkers, hikers, trail runners, mountain bikers and campers are all catered for. Each trail page shows a map alongside photos and written reviews, which helps judge whether a route matches your fitness and the time available.
What AllTrails+ adds
The paid AllTrails+ membership unlocks offline maps, so navigation keeps working without mobile signal. Members also get custom route building, 3D trail previews and wrong-turn warnings. Live location sharing lets friends or family follow a walk as it happens. Students can get the annual plan for less through Student Beans, and NHS and healthcare workers through Health Service Discounts.
Paying and getting help
Visa, Mastercard, American Express and PayPal are accepted. Access starts as soon as the subscription is bought, since there is nothing to deliver. Refund and cancellation rules depend on the subscription terms, so check the account page or website before renewing. Support is by email at [email protected], Monday to Friday, 9am to 5pm Pacific time, with a support bot around the clock. Digital gift options make AllTrails+ easy to give.
Sustainability at AllTrails
AllTrails connects people to the outdoors, fostering an appreciation for nature and encouraging responsible exploration. While primarily a digital platform, their mission aligns with promoting stewardship of natural environments.
AllTrails quick facts
| Delivery | As a digital platform, AllTrails provides instant access to its services upon subscription or purchase. There are no physical products requiring delivery. |
|---|---|
| Returns | For digital subscriptions, AllTrails' refund policy typically involves specific terms and conditions, often related to the initial subscription period or cancellation before renewal. Users should consult their account or the AllTrails website for detailed terms regarding cancellations and refunds. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | AllTrails+ |
| Founded | 2010 |
| Headquarters | San Francisco, California, United States |
| Parent company | AllTrails, LLC |
| Stores | None |
AllTrails contact
- Website
- alltrails.com
- Phone
- +1-415-545-****
- Hours
- Monday through Friday from 9 am-5 pm PST, excluding holidays.
Shop AllTrails by category
Where AllTrails sits on Shopperazzi, with the other shops in each.
Follow AllTrails
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
AllTrails FAQs
Does AllTrails post anything out?
No. AllTrails is a digital service, so subscriptions and gifts are activated straight away and there are no physical products to deliver.
Can I get a refund on AllTrails+?
Refunds follow the subscription terms, which usually relate to the first subscription period or cancelling before renewal. Check the account settings or the AllTrails website for details.
How can I pay for an AllTrails subscription?
AllTrails accepts Visa, Mastercard, American Express and PayPal online for subscriptions and gift purchases.
Who runs AllTrails?
AllTrails, LLC runs the platform from San Francisco, California. The company was founded in 2010 and is backed by Spectrum Equity and Permira.
