ALA Insurance
ALA Insurance specialises in GAP insurance and describes itself as the largest independent GAP provider in the UK. The business, ALA IB Limited, is based in Malton, North Yorkshire, and holds FCA authorisation. Alongside GAP, it sells car warranties, Keycare and breakdown cover. Policies are bought online and the documents arrive by email straight after purchase.
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More ways to save at ALA Insurance
- Student discountALA Insurance offers exclusive discounts for students, which can be accessed by verifying student status via Gocertify.
- NHS discountALA Insurance provides tailored discounts specifically for NHS and healthcare workers.
- Military discountALA Insurance offers dedicated discounts for military personnel and armed forces members.
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About ALA Insurance
What GAP cover does
If your car is written off after an accident, fire or theft, a motor insurer pays out its value at that point. GAP insurance covers the shortfall between that payout and either the price you paid or the finance still owed. ALA offers it on new and used cars. It matters most where values drop quickly or a finance agreement is still running.
The other policies
A car warranty helps with repair bills once the manufacturer's cover has ended, at several levels of protection. Keycare helps if your car or house keys go missing or are stolen, and can cover a locksmith. Breakdown cover provides roadside help and recovery, with options for driving in Europe.
Buying a policy
Get a quote online. A cooling-off period lets you cancel if the cover isn't right, with exact terms in each policy wording. Pay by Visa, Mastercard or American Express. The support team is UK-based and can be reached by email, phone or callback request. Students can verify through Gocertify for a discount, and motoring sites such as Honest John and The Car Expert recommend ALA.
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ALA Insurance quick facts
| Delivery | <p>Digital policies delivered instantly by email after purchase.</p> |
|---|---|
| Returns | As an insurance provider, ALA Insurance offers a cooling-off period for customers to review and cancel their policies if they do not meet their needs. Specific cancellation terms and conditions are detailed within the individual policy documentation. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express |
| Founded | 2009 |
| Headquarters | Malton, North Yorkshire, UK |
| Parent company | ALA IB Limited |
| Stores | Online only |
ALA Insurance contact
- Website
- ala.co.uk
- Phone
- 01onal onal onal
- info@ala.co.uk
- Hours
- Mon-Fri 9am-5pm
ALA Insurance FAQs
Can I cancel an ALA policy after buying?
Yes, there is a cooling-off period for reviewing the cover and cancelling if it doesn't suit. The policy documents set out the exact terms.
Does ALA cover used cars?
Yes. GAP insurance from ALA is available for used cars as well as new ones, including vehicles still on finance.
How do I get my policy documents?
Policies are digital and arrive by email straight after purchase, so there is no wait for paperwork in the post.
Who can I speak to about cover?
ALA's customer team is based in the UK and takes queries by email, by phone or through a callback request.
