24|7 Home Rescue
Boiler breakdowns and household emergencies are the focus at 24|7 Home Rescue, a Burnley company founded in 2012. It sells cover policies and also installs, services and repairs boilers through local engineers across the UK. The business is part of 247 Home Assist Ltd, and the Financial Conduct Authority regulates it.
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More ways to save at 24|7 Home Rescue
- Student discountWhile specific providers are not mentioned, 24|7 Home Rescue discount codes for students may be available to help save money on home and car emergency care plans.
- NHS discountNHS and healthcare workers can receive discounts, including up to 15% off boiler cover + home protection, available through Health Service Discounts.
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About 24|7 Home Rescue
Cover on offer
Boiler cover comes in several levels. Landlords can choose a landlord policy, which often includes the CP12 gas safety certificate. You can also buy appliance cover for kitchen essentials, home emergency cover and car breakdown cover. If you don't want a policy, you can book a one-off repair without a contract. New boilers can be paid for with finance. Gas Safe registered engineers do the servicing, safety checks and installations.
Managing your policy
Policy documents are sent digitally. The 24|7 App lets you manage cover, log a claim and book an engineer. In an emergency, ring the claims line on 0345 077 4177 or use the online client portal. Cancelling is done by phone: dial 0345 319 2247 and choose option 4. The phone team works 10am to 6:30pm on weekdays and 10am to 2pm on Saturdays. Payment is by Direct Debit, Visa or Mastercard.
Who it suits
It suits homeowners who want prompt help when the heating fails, and landlords who need gas safety paperwork. Drivers can add breakdown cover from the same provider. The company plans to branch into solar power, air conditioning units and charge points for electric cars.
Sustainability at 24|7 Home Rescue
24|7 Home Rescue is committed to promoting long-term sustainability by expanding its offerings to include solar energy systems, air conditioning units, and electric vehicle charge points, aiming to future-proof homes across the UK.
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24|7 Home Rescue quick facts
| Delivery | Service-based - engineers visit your home. Policy documents delivered digitally. |
|---|---|
| Returns | Cancellation available - contact customer support on 0345 319 2247 option 4. |
| Payment methods | Visa, Mastercard, Direct Debit |
| Founded | 2012 |
| Headquarters | Burnley, Lancashire |
| Parent company | 247 Home Assist Ltd |
| Stores | Service network across UK |
24|7 Home Rescue contact
- Phone
- 0345 319 2247
- Hours
- Customer support: Mon-Fri 10am-6:30pm, Sat 10am-2pm. Emergency claims: 24/7 on 0345 077 4177
24|7 Home Rescue FAQs
Where is 24|7 Home Rescue based?
The company is based in Burnley, Lancashire, and was founded in 2012. It is part of 247 Home Assist Ltd and uses engineers across the UK.
Can I book a boiler repair without taking out cover?
Yes. 24|7 Home Rescue carries out one-off repairs with no contract, as well as boiler servicing and new installations.
How can I pay for a policy?
Policies can be paid by Direct Debit, or by Visa or Mastercard. Finance is available if you need to spread the cost of a new boiler.
Is there an app for managing 24|7 Home Rescue cover?
Yes. The 24|7 App lets policyholders manage their cover, log claims and book engineer visits, and there's also an online client portal.
