
Twinings Teashop
Twinings Teashop is the online store of the British tea company Thomas Twining started in 1706. Now owned by Associated British Foods, it is run from Andover in Hampshire. The shop sells more than 200 teas alongside teaware, wellbeing drinks and gift sets. It suits everyday tea drinkers restocking a favourite blend as well as people buying a present for a tea lover.
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About Twinings Teashop
Teas and formats
Black tea makes up much of the list, from English Breakfast and Earl Grey to Lady Grey, Darjeeling and Assam. Green teas, fruit and herbal infusions and the Superblends wellbeing range sit alongside, plus decaffeinated versions of popular blacks. Formats vary: standard tea bags, loose leaf, loose leaf pyramids and Cold Water Infusions for chilled drinks.
Gifts and teaware
Beyond the tea itself, the shop stocks teapots, cups and mugs, confectionery and boxed gifts. Gift cards are sold too, handy when you are unsure of someone's taste. Twinings also keeps a single flagship shop at 216 Strand in London, where visitors can explore a museum, taste teas and make bespoke blends.
Delivery and returns at a glance
Spend £30 and delivery is free. Standard UK delivery takes 5 to 7 working days, and express takes about 2. International orders need around 20 working days. You have 14 days to cancel or return, but return postage is your cost. Personalised items and confectionery cannot be returned. Cards from Visa, Mastercard and American Express are accepted, as is PayPal. Students can get a reduction through Student Beans, and NHS staff and the military have schemes on full-price items.
Sustainability at Twinings Teashop
Twinings is committed to ethical tea sourcing, supporting farming communities, and sustainable packaging initiatives.
Twinings Teashop quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | UK standard delivery 5-7 working days. Express delivery 2 working days. International delivery 20 working days. Multiple courier options. |
| Returns | 14-day cancellation period for any reason. Return items within 14 days. Customer responsible for return postage. Personalised items and confectionery excluded. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Founded | 1706 |
| Headquarters | Andover, Hampshire, UK |
| Parent company | Associated British Foods |
| Stores | 1 flagship |
Twinings Teashop contact
- Website
- twinings.co.uk
- Phone
- 01264 313444
- Hours
- Mon-Fri 9am-5pm
Twinings Teashop FAQs
How quickly does UK delivery arrive?
Standard UK delivery takes 5 to 7 working days. Express arrives in about 2 working days if you need tea or a gift sooner.
Who pays for returns?
You do. Twinings gives 14 days to cancel or send items back, but return postage falls to the customer. Personalised pieces and confectionery are excluded.
Can I buy a Twinings gift card?
Yes, gift cards are available on twinings.co.uk, alongside gift sets, teaware and confectionery for tea lovers.
Does Twinings ship outside the UK?
Yes. International delivery is available and typically takes around 20 working days, so order early for gifts going abroad.
Which cards can I pay with?
Twinings accepts Visa, Mastercard and American Express, and PayPal is offered as an alternative at checkout.





















