The Wentworth Wooden Jigsaw Company
The Wentworth Wooden Jigsaw Company has made wooden puzzles in Wiltshire since 1991, when Kevin Wentworth Preston started it. Pieces are laser-cut from 4mm wood and include shaped 'whimsy' pieces tied to each picture. The puzzles appeal to keen puzzlers after a harder challenge and to anyone choosing a gift that lasts.
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About The Wentworth Wooden Jigsaw Company
Choosing a puzzle
Sizes run from 15 to 1,500 pieces, covering children's puzzles as well as demanding adult ones. You can browse by picture theme, puzzle type, occasion or interest. Some designs use the Free Form cut, which has no straight edges or corners, so there is no easy frame to build first. Whimsies are pieces cut into recognisable shapes that link to the image.
How they are made
Every design is drawn, printed and cut at the Wiltshire factory. The wood is sustainably sourced and 4mm thick, so pieces feel solid and lock together firmly. The company also produces bespoke jigsaws for brands and institutions.
Dispatch, delivery and problems
Most puzzles leave within three to five working days. Made-to-order puzzles take five to seven, and a mixed order goes out once its slowest item is ready. Standard delivery then takes two to three working days, or one to two by express, with tracking supplied. UK orders over £50 ship free. Wentworth posts abroad too. Exceptions are Russia, Brazil, China, Israel and Ukraine, and PO box addresses can't be used. No detailed returns policy is published, so email [email protected] about any problem.
Sustainability at The Wentworth Wooden Jigsaw Company
Wentworth Puzzles are crafted from sustainably sourced wood and made to last, ensuring a premium and eco-conscious puzzling experience. Their production process in Wiltshire, UK, focuses on quality and durability.
The Wentworth Wooden Jigsaw Company quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Most puzzles are dispatched in 3-5 working days, or 5-7 days if made to order. Orders are sent based on the maximum dispatch time. Tracking info is provided. They ship internationally, but cannot deliver to PO Boxes or to Russia, Brazil, China, Israel, or Ukraine. Standard delivery is 2-3 working days, Express is 1-2 working days. |
| Returns | While a detailed returns policy is not explicitly stated, The Wentworth Wooden Jigsaw Company is committed to ensuring puzzles arrive in perfect condition. Customers are encouraged to contact customer service for any issues, suggesting a customer-centric approach to resolving problems. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 1991 |
| Headquarters | Wiltshire, UK |
The Wentworth Wooden Jigsaw Company contact
- Website
- wentworthpuzzles.com
The Wentworth Wooden Jigsaw Company FAQs
How many pieces do Wentworth puzzles have?
Sizes range from 15 pieces up to 1,500, so there are options for children as well as experienced adult puzzlers.
What is a whimsy piece?
A whimsy is a piece cut into a recognisable shape that links to the puzzle's picture. Wentworth includes them to add interest as you build.
How long will my Wentworth order take to arrive?
Allow for dispatch first: three to five working days for most puzzles, or five to seven if made to order. Delivery then takes two to three working days, or one to two by express.
Can I return a Wentworth puzzle?
The company doesn't publish a detailed returns policy. If a puzzle arrives damaged or something else is wrong, contact customer service by email to sort it out.