Tena
TENA's UK web shop sells the Essity-owned brand's washable incontinence underwear and its menopause bundles direct. The underwear looks and feels like ordinary pants and boxers but protects against light bladder leaks. It goes in the wash with the rest of your clothes. It suits anyone wanting a reusable option instead of disposables. Orders arrive in plain, unmarked packaging.
9on sale14productsUpdated 21st October 2026
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About Tena
Washable protection
Three styles anchor the range: TENA Organic Cotton Underwear, TENA Classic Underwear and the newer TENA Men Protective Boxers. Each pair can be washed at 40°C. Many items are certified to OEKO-TEX STANDARD 100, meaning the textiles are tested for harmful substances. Because they are reusable, they cut down on the waste that comes with disposable pads.
Menopause bundles
TENA also sells bundles put together for the menopause, combining its leak protection with complementary products for that stage of life.
Ordering, samples and returns
- Free sample packs are available if you want to test a style first.
- Subscriptions deliver on a regular basis, and subscription orders ship free and discreetly. Single orders go by standard delivery.
- Unopened products can be returned free within 30 days, and TENA also advertises a 60-day money-back guarantee.
- Help lines: 0800 393 431 for TENA Direct orders and 0800 655 6022 for product advice, Monday to Friday, 8:30am to 5pm. You can also email [email protected].
Payment is by Visa, Mastercard or PayPal, and delivery is to UK addresses.
Sustainability at Tena
Committed to reducing environmental impact. Recyclable packaging initiatives.
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Tena quick facts
| Free delivery | On orders over £20 |
|---|---|
| Delivery | Free discreet UK delivery on subscription orders. Standard delivery on single orders. |
| Returns | Free returns on unopened products within 30 days. |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 1968 |
| Headquarters | Sweden (UK operations) |
| Parent company | Essity |
| Stores | None |
Tena contact
- Website
- shop.tena.co.uk
- Phone
- 0800 389 6132
- info@tena.co.uk
- Hours
- Monday-Friday 9am-5pm
Tena FAQs
Will the packaging show what I've ordered?
No. TENA sends all orders in plain, unmarked packaging, so nothing on the outside reveals the contents.
Can I try TENA underwear before committing?
Yes. Free sample packs are available to help you find the right product, and TENA also offers a 60-day money-back guarantee.
How do I wash TENA washable underwear?
Put it in the machine at 40°C along with the rest of your laundry. It is designed to be worn and washed again and again.
Who can I call for product advice?
TENA's advice line is 0800 655 6022, and orders are handled on 0800 393 431. Both run Monday to Friday, 8:30am to 5pm.
