ShipStation
ShipStation is shipping software for online sellers, not a shop selling goods. It pulls orders in from your sales channels, prints labels and links to carriers, so dispatch takes less manual work. The company is part of Auctane. UK sellers can try it for 30 days before choosing a plan, and one of its plans is free.
About ShipStation
What the software does
Orders from your store and marketplaces land in one dashboard, where you can process them in batches and print shipping labels. ShipStation says this can mean up to 15 times more labels an hour and fewer keying mistakes. Beyond labels, there are tools for stock levels, returns and reporting. Developers can connect through its API.
Carriers and returns
You can ship through ShipStation's own carrier accounts, which cover more than 50 services from seven carriers. Prefer your existing contracts? Thousands of carriers can be linked using your own account, and rates from major carriers such as Royal Mail are available. For your customers, a branded portal handles returns and exchanges in one place.
Before you sign up
Access is instant once the account is created, as there is nothing physical to deliver. The 30-day trial takes the place of a returns policy, so use it to test your real order flow. Subscriptions can be paid by Visa, Mastercard, American Express or PayPal, and a support team helps during setup. Shopperazzi lists ShipStation here alongside any current offers.
ShipStation quick facts
| Free delivery | On orders over £75 |
|---|---|
| Delivery | As a software service, ShipStation provides instant digital access to its platform upon account creation. There are no physical goods to be delivered. |
| Returns | ShipStation offers a 30-day free trial, allowing businesses to experience the software before committing. As a digital service, traditional returns policies for physical goods do not apply. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1879 |
| Headquarters | Sunderland, UK |
| Parent company | Auctane |
| Stores | 1 (physical store at Stadium of Light) |
ShipStation contact
- Website
- shipstation.com
- store@safc.com
- Hours
- Mon-Fri 9am-5pm GMT
Follow ShipStation
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
ShipStation offers
Still live, but they've been running a while.
ShipStation FAQs
Is ShipStation a shop or a service?
It is a service. ShipStation is web-based shipping software for ecommerce businesses, used to manage orders, create labels and connect carriers. No physical goods are sold.
Do I need my own carrier account to use ShipStation?
No. More than 50 services from seven carriers can be used without a business account of your own. If you already hold carrier contracts, you can connect those instead.
How long is the ShipStation free trial?
New users get 30 days to try the platform before paying. A free plan is also among the options if you want to keep going without a subscription.
Which cards does ShipStation take?
Visa, Mastercard and American Express are accepted, and PayPal is also listed as a way to pay for a plan.