Q-Park
Q-Park runs car parks in major UK cities, including London, Birmingham, Manchester and Leeds. Drivers can turn up and pay, or book a space ahead online. Many sites also have charging points for electric vehicles. The company has Dutch roots and is owned by investment firm KKR.
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Q-Park offers2
More ways to save at Q-Park
- Student discountQ-Park offers a 20% student discount for online reservations in some European countries (code #iuseqpark), with more facilities to follow. Student Top Up Cards and season tickets are also available in select locations, requiring student email and ID.
- NHS discountQ-Park provides a 10% discount for NHS staff upon online verification of employment. Discounts are also available through partnerships with Blue Light Card and Health Services Discounts.
- Military discountDiscounts for military/armed forces personnel are available through partnerships with schemes such as the Blue Light Card and Defence Discount Service.
- Join Q-Park PerksRegister on the Q-Park app to unlock exclusive deals and promotions with various brands. Unlimited Season Ticket holders may also receive extra rewards. Note: The 'Q-Park Rewards' app is closing on March 31, 2025, with an option to transfer to Airtime Rewards.
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About Q-Park
How parking with Q-Park works
Pre-booking through the website guarantees a space, which suits event days and busy city trips. A confirmation arrives by email straight after booking. Drivers who simply turn up can pay at the machines or use Tap & Go contactless where it is offered.
Each car park has its own page showing tariffs and accepted payment methods, so check that page before setting off.
For electric car drivers
Many Q-Park sites have EV charging points, which lets drivers top up while they shop or work. Availability varies by location, so look at the details for the specific car park first.
Before you book
Cancellations and changes to a pre-booked space follow the terms of that booking, so read them before paying. Visa, Mastercard, Apple Pay, Google Pay and contactless are accepted.
Reduced rates are available to NHS staff, other healthcare workers and members of the Armed Forces through schemes such as Blue Light Card. Students can ask about Student Top Up Cards and season tickets at selected sites. Customer service is available by live chat or phone. Shopperazzi lists current Q-Park parking offers and booking terms in one place.
Sustainability at Q-Park
Q-Park is committed to supporting sustainable urban mobility by integrating electric vehicle (EV) charging points across many of its car parks in major UK cities. This initiative encourages the adoption of electric vehicles, helping to reduce carbon emissions and improve air quality in urban environments. By providing convenient and accessible charging infrastructure, Q-Park contributes to a greener future for transport.
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Q-Park quick facts
| Delivery | Instant booking confirmation via email |
|---|---|
| Returns | As a parking service, traditional returns do not apply. For pre-booked parking, customers should refer to the specific terms and conditions of their booking for cancellation or amendment policies. |
| Payment methods | Visa, Mastercard, Contactless, Apple Pay, Google Pay |
| Loyalty scheme | Q-Park Perks |
| Founded | 1970 |
| Headquarters | Netherlands (UK operations) |
| Parent company | KKR |
| Stores | 30+ UK car parks |
Q-Park contact
- Website
- q-park.co.uk
- Phone
- 0343 227 2466
- info@q-park.co.uk
- Hours
- Call centre and webchat available 24/7. Social media DMs replied to 9 am - 5 pm.
Q-Park FAQs
How do I know my Q-Park booking went through?
A booking confirmation is sent by email as soon as the reservation is made. Keep it handy when arriving at the car park.
Can I cancel a pre-booked Q-Park space?
It depends on the booking. Cancellation and amendment rules are set out in the terms for each reservation, so check them before paying.
How can I pay at a Q-Park car park?
Visa, Mastercard, Apple Pay and Google Pay are accepted, and many sites support Tap & Go contactless as well as pay machines. Each car park page lists its own options.
Does Q-Park help NHS and Armed Forces staff?
Yes. Reduced parking is open to NHS workers, healthcare staff and the Armed Forces. Access comes through partners such as Blue Light Card or an online employment check.
