Primark
Primark sells low-priced clothing, beauty and homeware, mostly through its high street stores rather than online. The chain was founded in Dublin in 1969 by Arthur Ryan and belongs to Associated British Foods plc, with a UK base in Reading. Clothing cannot be delivered to your home, but online orders over £10 can be picked up from any UK store.
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More ways to save at Primark
- Student discountPrimark does not currently offer a direct student discount. However, students can get a 5% discount off a Primark Gift Card via Student Beans.
- NHS discountPrimark does not offer a direct NHS discount or accept Blue Light Card in-store. However, NHS staff and healthcare workers can save by purchasing a Primark eVoucher with an 8% discount through Health Service Discounts, or earn 7% cashback on in-store purchases using the free Health Service Discounts Ode cashback card. Blue Light Card members can also save with discounted Primark Shopping Cards.
- Military discountMilitary and armed forces personnel can save by purchasing discounted Primark Shopping Cards through Blue Light Card. Additionally, the Defence Discount Service offers a 5.5% saving when purchasing Primark gift cards.
- Join Third-party cashback and gift card discount programmesBenefits include cashback on purchases via apps like 'tuck.' (up to 6%) and Curve Pay (up to 4.8%), or discounts on Primark gift cards through partners such as Student Beans (5%), Health Service Discounts (8%), and Defence Discount Service (5.5%). Blue Light Card members can also save with discounted Primark Shopping Cards.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Primark
In the stores
Clothing covers women, men and children, from T-shirts, jeans and hoodies to dresses, skirts and tailored trousers. Outerwear, loungewear, pyjamas and sportswear fill the rails too. Accessories include bags, jewellery, scarves and hats, plus shoes. The beauty aisle stocks make-up, skincare, haircare and toiletries, and the home section has soft furnishings, kitchen basics, decorations and seasonal items.
How ordering works
Primark does not deliver clothing to homes. Instead, Click & Collect lets you order online and pick up at any UK store, with a £10 minimum order. Gift cards can be bought online. In store, payment options include cash, Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and gift cards. Returns are accepted for 28 days, both for Click & Collect items and for in-store purchases with a receipt. Items must be unworn, unwashed and still tagged.
Primark Cares
The sustainability programme reports that 74% of its clothing uses recycled or more sustainably sourced fibres. Targets include removing single-use plastics and making all clothes recyclable by design by 2027, and halving carbon emissions by 2030. There is no direct student discount, but students can buy discounted gift cards through Student Beans. NHS staff and military personnel can do the same through Health Service Discounts and the Defence Discount Service.
Sustainability at Primark
Primark Cares: 74% of clothing uses recycled or more sustainably sourced fibres. Committed to halving carbon emissions by 2030, eliminating single-use plastics by 2027, and making all clothes recyclable by design by 2027.
Primark quick facts
| Delivery | No home delivery for clothing. Click & Collect available in all UK stores with orders over £10. Gift cards can be purchased online. |
|---|---|
| Returns | 28 days to return Click & Collect items. In-store purchases returnable within 28 days with receipt. Items must be in original condition with tags. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Cash, Gift Cards |
| Gift cards | Yes |
| Loyalty scheme | Third-party cashback and gift card discount programmes |
| Founded | 1969 |
| Headquarters | Reading, Berkshire (UK) / Dublin, Ireland (Global HQ) |
| Parent company | Associated British Foods plc |
| Stores | 190+ |
Primark contact
- Website
- primark.com
- Phone
- +353 1 888 0500
- support@primark.com
- Hours
- Monday-Friday 8:00-17:00 (phone), Email and live chat 24/7
Primark FAQs
Can Primark deliver to my house?
No. Home delivery isn't available for Primark clothing. Online orders over £10 can be collected from any UK store using Click & Collect.
Do I need a receipt to return something to Primark?
Yes for in-store purchases, which can be returned within 28 days with a receipt. Click & Collect items also have 28 days, and everything must be unworn with tags.
Does Primark take cash?
Yes. Primark stores accept cash as well as Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Primark gift cards.
Who owns Primark?
Primark is owned by Associated British Foods plc. It was founded in Dublin in 1969, where its global headquarters remains, and its UK base is in Reading.
