PrettyLittleThing
PrettyLittleThing, better known as PLT, is a Manchester-based online fashion shop aimed at young women who like to follow trends closely. New styles land on the site constantly, covering party dresses, athleisure, denim and coats. Shoes, accessories and beauty products round out the mix. The business belongs to Debenhams Group.
Popular at PrettyLittleThing
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On sale at PrettyLittleThing
All productsLace Trim Sequin Mini Dress
£31.85£49.00−35%
PrettyLittleThing offers
About PrettyLittleThing
Clothes and categories
Dresses and tops make up a big share of the stock, alongside co-ords, jeans, skirts, jumpsuits and playsuits. Athleisure and lingerie have their own sections, and outerwear covers coats and jackets. Seasonal edits group pieces around a theme, such as ski trips or cosy winter outfits. There is also PLT Marketplace, where shoppers can buy and sell pre-loved items.
Delivery options
Standard delivery within the UK is £3.99, with parcels arriving within three working days. Next-day delivery is available, and Click & Collect takes around 6 working days. Frequent buyers often take PLT Royalty, a £9.99 yearly membership with unlimited next-day delivery and free returns.
Returns and payment
Items can be sent back within 14 calendar days if unworn with tags on. The returns portal handles the process, and £1.99 comes off the refund unless the shopper is a Royalty member. Checkout takes Visa, Mastercard, PayPal, Klarna, Clearpay and PLT gift cards. Students can verify through Student Beans or UNiDAYS for a discount.
Sustainability at PrettyLittleThing
PLT aims to have 50% of man-made fibres more sustainably sourced by 2025. Member of Sustainable Apparel Coalition. PLT Marketplace allows buying/selling pre-loved items.
PrettyLittleThing quick facts
| Delivery | Standard delivery up to 3 working days. Next day delivery available. Click & Collect takes 6 working days. PLT Royalty membership (£9.99/year) offers unlimited next-day delivery. |
|---|---|
| Returns | 14 calendar days to return items. Items must be returned unworn with tags attached. Returns cost £1.99 (deducted from refund). PLT Royalty members get free returns. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Klarna, Clearpay, Gift Cards |
| Gift cards | Yes |
| Loyalty scheme | PLT Royalty |
| Founded | 2012 |
| Headquarters | Manchester |
| Parent company | Debenhams Group |
| Stores | 0 |
PrettyLittleThing contact
- Website
- prettylittlething.com
- Phone
- 0203 514 2920
- Hours
- Monday to Friday: 9am - 5pm
PrettyLittleThing FAQs
What does PLT Royalty include?
For £9.99 a year, members get unlimited next-day delivery. Returns also become free, so the usual £1.99 return charge no longer applies.
Can I collect a PrettyLittleThing order?
Yes. Click & Collect is available, though it takes about 6 working days, so standard or next-day delivery is quicker.
How long do I have to send something back?
There are 14 calendar days to return items. They need to be unworn with the tags still attached.
Does PrettyLittleThing ship outside the UK?
Yes. PLT offers international shipping as well as its standard and next-day UK delivery services.
