PetLab
PetLab Co. is a London pet-health brand making supplements, chews and treats for dogs and cats. Set up in 2018 by pet owners, it sells direct online. Its best-known lines target gut health, teeth and joint comfort, and every formula is reviewed by vets. Orders over £20 ship free in the UK.
1offerNewest deal 11th June 2026
★ Our pick
40%OFF
Our pick at PetLab
40% off your first month when you subscribe, then 20% off every month after, plus free delivery
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
PetLab offers1
More ways to save at PetLab
- NHS discountPetLab Co. offers NHS discounts, including 20% off with a Blue Light Card. They may also offer 10% off for new customers or 55% off the first two months of a subscription plus 20% off the third month for NHS staff.
- Join Refer, Get £10Customers can share a unique link with friends; once a friend makes their first order of £25 or more, the referrer receives a £10 reward to save on their next order.
- Free delivery over £20Top your basket up past £20 and delivery costs nothing.
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About PetLab
The products shoppers ask about
- Probiotic Chew: backs up digestion and the immune system.
- ProBright dental powder: for cleaner teeth and fresher breath.
- Joint Care Chews: help older dogs in particular stay mobile and comfortable.
Beyond these three, the shop carries other supplements, treats and chews for cats and dogs. Formulas use well-studied ingredients, are vet-reviewed and leave out needless fillers. The brand aims for products that are tasty and easy to give, so pets take them without fuss.
Subscribing versus one-off orders
Products can be bought as single orders or on a subscription, and subscriptions are priced lower. Subscribers run everything from an online customer portal. In the portal, subscriptions can be paused, edited or cancelled, addresses and payment details updated, and a delivery pushed back by up to a month.
Before you order
Orders over £20 ship free across the UK, and express delivery is on offer. Unused products can be returned within 30 days. Checkout accepts Visa, Mastercard, American Express and PayPal. Customer service answers by phone on weekdays or by email at [email protected]. The business is owned by BC Partners.
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PetLab quick facts
| Free delivery | On orders over £20 |
|---|---|
| Delivery | Free UK delivery on orders over £20. Express delivery available. |
| Returns | Returns accepted within 30 days for unused products. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | Refer, Get £10 |
| Founded | 2018 |
| Headquarters | London, United Kingdom |
| Parent company | BC Partners |
| Stores | 0 |
PetLab contact
- Website
- petlabco.co.uk
- Phone
- +44-808-189-1674
- help@petlabco.co.uk
- Hours
- Weekdays (specific hours not provided)
PetLab FAQs
Does PetLab make products for cats as well as dogs?
Yes. The range covers both, with supplements, treats and chews made for each. The joint chews are pitched mainly at older dogs.
Can I pause or skip a subscription delivery?
Yes. Log in to the customer portal to pause, edit or cancel, or to delay the next delivery by up to one month.
What is the free delivery threshold?
UK orders above £20 qualify for free delivery. An express option is also available at checkout if you need the parcel sooner.
Can I send back an unopened product?
Yes, returns are accepted within 30 days as long as the product is unused. Contact customer service to arrange it.
