Pan Pacific Hotel Group
Pan Pacific Hotel Group runs hotels, resorts and serviced suites under three names: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. Its website takes direct bookings across properties in Europe, Asia, Oceania and North America. UK travellers can use it to plan city breaks, beach stays or longer serviced-suite visits. The DISCOVERY loyalty scheme adds member perks for repeat guests.
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Pan Pacific Hotel Group offers1
More ways to save at Pan Pacific Hotel Group
- Join Pan Pacific DISCOVERY (part of GHA DISCOVERY)The Pan Pacific DISCOVERY loyalty programme offers exclusive member rates, upgrades, late check-out, local experiences, and DISCOVERY Dollars (D$) to spend on future stays and experiences across a global portfolio of independent hotel brands.
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About Pan Pacific Hotel Group
Three brands, three styles
- Pan Pacific: the upscale brand, with city hotels and resorts.
- PARKROYAL COLLECTION: design-led hotels known for distinctive architecture, social spaces and a sustainability focus.
- PARKROYAL: hotels and serviced suites with a warmer, local feel, suited to both short trips and extended stays.
Booking direct
Search by destination, compare room rates and reserve on the website. Confirmation arrives by email straight after booking, and some properties offer digital check-in. Cancellation and change rules depend on the rate and the hotel, so read the terms before you pay. Changes can usually be made online or with the hotel. Accepted cards include Visa, Mastercard, American Express, Diners Club, JCB and UnionPay.
Pan Pacific DISCOVERY
The programme sits within the GHA DISCOVERY alliance. Membership brings room upgrades, late check-out, member rates and local experiences. They also earn DISCOVERY Dollars (D$) to spend on future stays across the alliance's independent hotel brands. Shopperazzi lists the group's current offers alongside booking details.
Pan Pacific Hotel Group quick facts
| Delivery | Upon successful booking, guests receive instant confirmation via email with all reservation details. Digital check-in options may be available at select properties. |
|---|---|
| Returns | Cancellation policies vary by rate type and property. Guests are advised to review the specific terms and conditions of their booking at the time of reservation. Modifications and cancellations can typically be managed through the online booking portal or by contacting the hotel directly. |
| Payment methods | Visa, Mastercard, American Express, Diners Club, JCB, UnionPay |
| Loyalty scheme | Pan Pacific DISCOVERY (part of GHA DISCOVERY) |
| Founded | 1978 |
Pan Pacific Hotel Group contact
- Website
- panpacific.com
Pan Pacific Hotel Group FAQs
Which hotel brands belong to Pan Pacific Hotel Group?
Three: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. Between them they cover hotels, resorts and serviced suites.
How will I know my booking has gone through?
An email confirmation with your reservation details is sent straight after a successful booking. Some properties also offer digital check-in.
Which cards can I pay with?
Visa, Mastercard, American Express, Diners Club, JCB and UnionPay are accepted for bookings.
Is a Pan Pacific booking refundable?
It depends on the rate and the property. Each booking shows its own cancellation terms, so check them before confirming.