OLAPLEX
OLAPLEX is a haircare brand built around bond-building chemistry, and uk.olaplex.com is its own UK shop. Its products target the internal bonds that bleach, colour, heat styling and the weather wear down. Anyone with coloured or heat-styled hair is the obvious customer, though the brand says healthy hair benefits as well.

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20% Off Wash Care at Olaplex with Code WASH20
More ways to save at OLAPLEX
- Student discountStudent discount available through verified student platforms.
- NHS discountWhile there are no direct NHS discounts on the Olaplex website, third-party platforms like Blue Light Discounts mention Olaplex blue light discounts for NHS employees.
- Military discountThere is no official OLAPLEX military programme. However, Blue Light Discounts mentions discounts for armed forces members.
- Free delivery over £25Top your basket up past £25 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About OLAPLEX
The numbered system
Most of the range carries a number, which makes a routine easy to follow. Nº.3 Hair Perfector is a weekly treatment used before shampoo, and the brand suggests it as the place to start. The Nº.4 shampoo and Nº.5 conditioner, from the Bond Maintenance line, cover everyday washing. Nº.6 Bond Smoother is a leave-in for frizz, and Nº.7 Bonding Oil is a glossing oil that also shields against heat. Hydrating masks, including Rich Hydration and Weightless Nourishing, sit alongside them.
Buying from the official store
Ordering direct means stock comes from the brand itself. UK orders above £25 ship free, and standard delivery takes three to five working days. Checkout accepts Visa, Mastercard, American Express, PayPal and Klarna. Gift cards are sold, and students can claim a discount through Student Beans. International shipping is available too.
If something isn't right
You have 60 days from purchase to send items back through the returns portal, which issues a prepaid label. A £4 fee comes off the refund, and the money takes 10 to 14 business days to land. Queries go to [email protected]. The company dates from 2014 and is headquartered in Santa Barbara, California.
Sustainability at OLAPLEX
OLAPLEX is committed to sustainable practices including cruelty-free formulations, responsible ingredient sourcing and working towards more sustainable packaging solutions.
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OLAPLEX quick facts
| Free delivery | On orders over £25 |
|---|---|
| Delivery | Free UK shipping on orders over £25. Standard delivery 3-5 working days. Order from uk.olaplex.com for authentic products. |
| Returns | 60-day return policy from date of purchase. Returns via prepaid shipping label from returns portal. £4 return fee deducted from refund. Refund processed within 10-14 business days. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Gift cards | Yes |
| Founded | 2014 |
| Headquarters | Santa Barbara, California, USA |
| Parent company | Olaplex Holdings Inc |
| Stores | Available at salons and retailers |
OLAPLEX contact
- Website
- uk.olaplex.com
- Phone
- +1-310-691-0776
- support@olaplex.com
- Hours
- Daily: 9am-5pm EST (live chat)
OLAPLEX FAQs
Is there a fee to return OLAPLEX products?
Yes. Returns within 60 days use a prepaid label from the returns portal, but £4 is taken off the refund. Expect the money back within 10 to 14 business days.
How quickly does OLAPLEX deliver in the UK?
Standard delivery takes three to five working days. Shipping costs nothing once a UK order goes over £25.
Where should a newcomer to OLAPLEX begin?
The brand points first-time buyers to Nº.3 Hair Perfector, a weekly treatment applied before shampooing. It is designed to suit every hair type.
Can I pay for OLAPLEX with Klarna?
Yes. Klarna is offered alongside Visa, Mastercard, American Express and PayPal at checkout on the UK site.

















