NOVICA
NOVICA is a fair trade marketplace based in Santa Monica, California, selling handmade work from artisans in more than 30 countries. Jewellery, home decor, fashion accessories and gifts are the main categories. It ships to the UK, but orders usually take 2-3 weeks to arrive and may attract customs duties.
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More ways to save at NOVICA
- Join NOVICA RewardsTiered membership (Voyager, Explorer, Ambassador) with exclusive discounts and free shipping.
- Gift cardsAvailable if you're buying for someone else.
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About NOVICA
What you can buy
The range runs to tens of thousands of handcrafted pieces. Jewellery includes gold and gemstone designs, while home decor covers textiles, sculptures and other ornaments. There are also winter fashion pieces and accessories. For presents, you can pick a ready-made gift box or put together your own set.
How the marketplace works
More than 2,000 master artisans sell through the platform. Regional teams quality-test and verify each piece before it ships. Buying here supports the makers directly and helps keep traditional crafts alive. The mission traces back to co-founder Roberto Milk and his grandmothers, one a missionary and one an artisan.
Ordering from the UK
Parcels come from overseas, so factor in the 2-3 week wait and possible customs charges. Returns are accepted for 60 days, but you need an RMA number first and must pay the return postage. Orders are backed by a 100% Happiness Guaranteed promise. Payment is by Visa, Mastercard, PayPal or Klarna, and gift cards come in several amounts.
Sustainability at NOVICA
Fair trade marketplace supporting artisans in 30+ countries. Over $135 million distributed directly to artisans.
NOVICA quick facts
| Delivery | Ships to UK. Orders typically arrive within 2-3 weeks. UK customers may incur customs duties. |
|---|---|
| Returns | 60-day return window. RMA number required. Customer responsible for return shipping. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | NOVICA Rewards |
| Founded | 1999 |
| Headquarters | Santa Monica, California, United States |
| Stores | Online only |
NOVICA FAQs
Will I pay customs on a NOVICA order?
You might. Orders ship to the UK from abroad, and UK customers may be charged customs duties when parcels arrive.
How do I send a NOVICA item back?
Request an RMA number first, then return the item within 60 days. The cost of return postage falls on the customer.
Who makes NOVICA's products?
Artisans in over 30 countries, with more than 2,000 master artisans on the platform. Regional teams check the quality of each piece.
Can I pay with Klarna?
Yes. NOVICA accepts Klarna at checkout, as well as Visa, Mastercard and PayPal.