Nordace
Nordace is a bag brand, set up in 2018, that designs smart backpacks and travel sets for commuting and trips away. The idea came to its founder, Tony, on a hike in Hawaii, where he saw how badly an ordinary backpack coped. The company trades online only, from a business address in Hong Kong.
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About Nordace
Bags and travel sets
The Siena line anchors the range, from backpacks to the Siena Hobo Crossbody Bag. Travel sets bundle several pieces together. Examples are the Siena Pro Crossbody Essentials Set and the larger Siena Pro 15 Weekend Getaway Set. Designs centre on organised compartments and comfortable carrying.
Commuters and travellers
Commuters who carry a laptop and daily kit will find plenty of choice. So will travellers who want one bag that copes with a weekend away. The brand also lists sustainability and responsible travel among its values, which may matter to some buyers.
Shipping, payment and returns
Orders over £80 ship free, and delivery times are listed on the Shipping & Delivery page. Before returning anything, follow the returns process on the website. Nordace warns that parcels posted to its Hong Kong business address will not be processed or refunded. Payment is by PayPal, Mastercard, Visa or American Express. Support is by email at [email protected], and the FAQ section is the first stop for quick answers.
Sustainability at Nordace
Nordace is committed to sustainability and responsible travel. The brand aims to leave the world better, incorporating values of sustainability and connection into their designs and business practices, creating travel solutions that are beneficial for both users and the planet.
Nordace quick facts
| Free delivery | On orders over £80 |
|---|---|
| Delivery | Nordace offers free shipping on orders over £80.00. For specific delivery times and further details, customers are encouraged to visit their Shipping & Delivery page on the website. |
| Returns | The website states, "Please do not return to this address. It WILL NOT BE processed and NO REFUND WILL BE GIVEN!" implying a specific returns process. Full details are not provided in the extracted content, but customers should consult the website's dedicated returns policy for correct procedures and addresses to ensure refunds are processed. |
| Payment methods | PayPal, MasterCard, Visa, American Express |
| Founded | 2018 |
| Headquarters | Kowloon, Hong Kong |
| Stores | Online only |
Nordace contact
- Website
- nordace.com
- Phone
- +39 071 757 0215
- support@nordace.com
Nordace FAQs
Is Nordace a UK company?
No. Its business address is in Kowloon, Hong Kong, and it sells online only. That address must not be used for returns.
How do I return a Nordace bag?
Use the returns procedure on the Nordace website. Items posted to the Hong Kong business address will not be processed, and no refund will follow.
When does Nordace shipping become free?
Orders above £80 qualify for free shipping. Delivery timings are listed on the brand's Shipping & Delivery page.
Can I pay with American Express?
Yes. Nordace accepts American Express cards at checkout, along with Visa, Mastercard and PayPal.