NA-KD
NA-KD is a Swedish online fashion label for women, based in Gothenburg and trading since 2015. It turns out trend-led clothing at a quick pace, along with shoes, bags and jewellery to finish an outfit. UK orders over £40 ship free, and unworn pieces with tags can go back within 30 days at no cost.
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More ways to save at NA-KD
- Student discount15% student discount with Student Beans
- NHS discountNA-KD offers discounts for NHS and healthcare workers, including up to 8% cashback, available through specific NHS discount websites.
- Join NA-KD CircleEarn points on purchases, birthday rewards and exclusive member offers.
- Free delivery over £40Top your basket up past £40 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About NA-KD
What's on the rails
Dresses lead the range, backed by tops, knitwear, hoodies, shirts and blouses, blazers, coats and jeans. Skirts, shorts, swimwear and lingerie sets fill the gaps. Accessories cover bags, sunglasses, belts, scarves, hats and hair accessories, while the shoe edit runs from flats and heels to boots. A Premium Selection and party edits sit alongside the everyday lines, and new arrivals land often. Reborn, the vintage and second-hand collection, suits shoppers who prefer pre-loved pieces.
Delivery and returns at a glance
- Free UK delivery once you spend over £40.
- Standard parcels take 4-7 working days; express is available if you need something sooner.
- Returns are free within 30 days, as long as items are unworn with tags still on.
- Pay by Visa, Mastercard, PayPal or Klarna. Gift cards are sold too.
Good to know
There is no phone line. Customer care works by email at [email protected] and aims to answer within 24 hours. Students can get a discount through Student Beans, but there is no loyalty points scheme. NA-KD ships internationally and says it is working towards becoming climate positive.
Sustainability at NA-KD
Committed to becoming climate positive. Reborn collection features vintage pieces. Sustainable materials initiative.
Shop NA-KD by category
NA-KD quick facts
| Free delivery | On orders over £40 |
|---|---|
| Delivery | Free UK delivery on orders over £40. Standard delivery 4-7 working days. Express options available. |
| Returns | 30-day returns policy. Items must be unworn with tags attached. Free returns available. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | NA-KD Circle |
| Founded | 2015 |
| Headquarters | Gothenburg, Sweden |
| Parent company | NA-KD AB |
| Stores | Online only |
NA-KD contact
- Website
- na-kd.com
- Hours
- Mon-Fri 9am-5pm CET
NA-KD FAQs
Where is NA-KD based?
NA-KD is a Swedish company with its head office in Gothenburg. It sells mainly online and ships to the UK and other countries.
How long does standard delivery take to the UK?
Standard delivery usually takes 4-7 working days. Express shipping is offered for faster arrival, and orders over £40 travel free.
Can I phone NA-KD's customer service?
No, there is no phone support. Email [email protected] instead; the team typically replies within 24 hours.
Which payment methods are accepted?
NA-KD takes Visa, Mastercard, PayPal and Klarna, and it also sells gift cards for anyone shopping for someone else.
