
Mint Velvet
Mint Velvet is a British womenswear label built around a look it calls relaxed glamour: polished pieces that still feel easy to wear. The range covers dresses, knitwear, tops, coats and jackets, with shoes and accessories to finish an outfit. It suits women who want one wardrobe that works for the office, weekends and occasions. Standard UK delivery is free over £100, and unworn items can go back free within 28 days.
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- Free delivery over £100Top your basket up past £100 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Mint Velvet
Inside the wardrobe
Dresses run from casual daytime styles to evening options, and the knitwear is designed with layering in mind. Coats and jackets take care of outerwear, while tops, shoes and accessories help pull a look together. The emphasis is on flattering cuts and good fabrics rather than fleeting trends.
Delivery options
Standard UK delivery costs £3.95 and takes 3-5 working days, dropping to free once an order passes £100. In a hurry, next working day delivery is £6.95 for orders placed before 6pm, Sunday to Thursday. Click and collect sends parcels to a Mint Velvet boutique, also within 3-5 working days. Orders can be shipped worldwide as well.
Refunds, repairs and gift cards
Unworn items with original tags qualify for a full refund if sent back inside 28 days. UK returns are free through the online portal, and most boutiques take returns in person, though some exclusions apply. UK refunds are processed within 10 working days. Payment is by Visa, Mastercard or PayPal, and gift cards are available. The RE:LOVED The Seam service repairs pieces so they stay in use for longer.
Sustainability at Mint Velvet
Mint Velvet offers a 'RE:LOVED The Seam Repairs Service' and is moving towards being fully paperless, taking steps to become a more circular and responsible business.
Mint Velvet quick facts
| Free delivery | On orders over £100 |
|---|---|
| Delivery | Mint Velvet offers UK Standard Delivery (£3.95, free over £100) in 3-5 working days, and Next Working Day Delivery (£6.95). Click & Collect is available to boutiques in 3-5 working days. They also provide worldwide shipping. |
| Returns | Returns are accepted within 28 days for unworn items with original tags. Free UK returns are available via their online portal. Returns can also be made in person at most Boutique stores. Refunds are processed within 10 working days for UK returns. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Gift cards | Yes |
| Founded | 2000 |
| Headquarters | Westcliff, UK |
| Parent company | Griffin Residential Limited |
| Stores | Online only |
Mint Velvet contact
- Website
- mintvelvet.com
- Phone
- 0345 561 0050
- info@emoov.co.uk
- Hours
- Monday - Friday, 9 am - 5 pm
Mint Velvet FAQs
How quickly can Mint Velvet deliver?
Next working day delivery costs £6.95 for orders placed by 6pm from Sunday to Thursday. Standard UK delivery takes 3-5 working days and costs £3.95, or nothing over £100.
Can I pick up a Mint Velvet order from a shop?
Yes. Click and collect delivers to Mint Velvet boutiques within 3-5 working days, and most boutiques also accept returns in person.
How long do Mint Velvet refunds take?
UK refunds are processed within 10 working days. Items must be unworn, with original tags, and sent back within 28 days.
Does Mint Velvet offer clothing repairs?
It runs RE:LOVED The Seam, a repairs service for its clothes. The brand is also moving towards being fully paperless as part of a push to be more circular.












